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This hotel in central Hamburg is located approximately 500 m from Hamburg Central Station. The popular shops, cafés and restaurants of Mönckebergstrasse are roughly a 7-minute walk away. Inner Alster Lake is approximately 100 m from the hotel. Hamburg Airport is roughly 25 km from the hotel, Lübeck Blankensee Airport is some 66 km and Bremen Airport is some 120 km from the establishment.
The hotel has 12 junior suites, a suite and 180 double rooms, which are located on 9 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a car hire service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and a steam bath.
Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Ferdinandstrasse 15
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
3690 reviewsUser: Companion588751
Always scary dark in the hallways
The hallways were dark. When exiting the elevator it was pitch black. Lights did not activate quickly and flickered when on. Housekeeping was not great. There were dirty dishes in the hallway, garbage from a previous guest in our room, no slippers or robes in…
User: Rosu C
Trip type: Business
bad experience
The room did not correspond to the reservation. I received a room with twin beds instead of a king-size bed, in addition it was a room equipped for people with disabilities, that is, with a totally uncomfortable bathroom. Even for people with disabilities, the…
User: kriksen
Trip type: Business
Great hotel. Excellent service.
Very friendly staff, clean rooms and a great variety of food of excellent quality. My compliments to the staff. Manager Barceló, Owner at Barcelo Hamburg, responded to this review Dear Guest,It’s rewarding to receive this kind review about your recent vis…
User: Турянчик В
Trip type: Business
Perfect hotel for business trip
Perfect location. Pleasant staff. In my opinion need to have probably fish in menu for breakfast not only sausages🙏 Manager Barceló, Owner at Barcelo Hamburg, responded to this review Dear Vadym, Thank you for reviewing your visit to our hotel.We are sad…
User: ErikAmstelveen2026
Trip type: Business
Friendly staff, room below standard
Superior room was quite depressing, poor design and very dark without any colour in furniture. Price was too high for the accommodation offered. Staff was friendly and food was nice. Manager Barceló, Owner at Barcelo Hamburg, responded to this review Dear…
