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Situated on a picturesque lake, this hotel is also located in the centre of Hamburg. Guests can reach bus routes within about 500 m.
217 rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include room service (limited hours), a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 6 conference rooms.
Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Rooms include a queen-size bed. Separate bedrooms are available. Extra beds can be requested. There is also a desk and, for a fee, a safe. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.
Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, a sauna and a steam bath or, for a fee, a spa.
Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board and full board. Breakfast and a dinner from the buffet, à la carte, or as a set menu are served every day. Special culinary options, such as vegetarian dishes, are also available.
Steindamm 63
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
941 reviewsUser: RoadWrangler
Trip type: Business
Ok stay
Check-in was easy by the friendly front desk staff. The hotel has three swift lifts.The room was ok, very basic. There were small shelves on each bedside which served as nightstands, and power outlets at each--perfect for two people to charge devices at bedsid…
User: 770sabid
Trip type: Couples
Nice but Hotelbar does not respect opening hours
A very nice, confortable hotel, kind reception staff, functional room in a lively neighbourhood. A huge deception was however the BAR - even though the Website (and a big board at the enytrance) announce the opening hours for 17.30 - 01.00 am, on the day of ou…
User: Tia M
Trip type: Couples
10/10!!
We had a great stay at ARCOTEL! We paid for a Smart Comfort Room and had problem with sound and Peter at the front desk was MORE than accomodating in helping us resolve the issue - he UPGRADED our room to a junior suite looking out onto the main strip and a fr…
User: Mai M
Trip type: Friends getaway
Bad communication
I booked the hotel through agoda.com, and due to miscommunication I had a double booking. The hotel told me they would communicate with agoda to refund one booking. However despite the cancellation I did not get the refund and my reaching out to the hotel thro…
User: halone
Trip type: Couples
Convenient Location, Great Breakfast, but Not Quite 4-Star
ARCOTEL Rubin is well-located with easy access to the station, but the surrounding area doesn't give the feel of classic Hamburg and is a bit rough.The room itself was spacious, clean, and had a street view, though the view wasn't particularly appealing. Basic…
