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About Arcotel Onyx Hamburg
This design hotel is located right in the heart of Hamburg. Its setting is especially ideal for business travellers as well as families.
7 junior suites, 5 suites, 2 apartments, 215 single rooms and 215 double rooms are located on 7 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include room service, an alarm call service, a laundry service and a page service. Complimentary newspapers are available. A business centre with projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service. A conference room is available for conferences, lectures and meetings.
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels, a radio and WiFi are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book 2 wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Various dining options are available, including a breakfast room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Arcotel Onyx Hamburg
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Service
Lifts
Pets
Room Service
TV Room
Wifi
Hygiene
Contactless check-in/-out
Enhanced cleaning programme
Hand sanitiser
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Location
Around this property:
Underground/Over ground Station
150 m
Bus Station
150 m
Park
300 m
Train Station
3 km
User Rating & Reviews
Excellent
591
Very Good
419
Average
84
Poor
20
Terrible
31
Recent Reviews: 1145
User:gish27
Trip type: Friends getaway
Good location
28 May 2025
User:Jakub M
Trip type:
Very bad experience.
31 Dec 2024
User:Antonia d
Trip type:
Nice hotel and very well located. 2 points of attention!
11 Nov 2024
User:Mackadeluxe
Trip type: Couples
My go to hotel in Hamburg
07 Aug 2024
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