Novotel Freiburg am Konzerthaus

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Novotel Freiburg am Konzerthaus

Name: Novotel Freiburg am Konzerthaus
Address: Konrad Adenauer Platz 2, Freiburg, germany
Telephone: 353818882077
Rating: 3.8

freiburg, germany

About Novotel Freiburg am Konzerthaus

location

This elegant hotel in a superb city location is situated directly beside the Konzerthaus. It is also only a few steps to the public transport links, and the old town with Freiburg's cathedral and historic marketplace are only a few minutes' walk away. The hotel is also near a range of shops, restaurants, and cultural sights such as the theatre.

facility

The hotel has 219 rooms, including 9 suites and 89 single rooms, which are located on 7 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and a solarium. A dance club offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Novotel Freiburg am Konzerthaus

Facilities (19)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HirePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Spa

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomReception

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVClosetRoom service

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Location

Freiburg City, Freiburg, Germany

Konrad Adenauer Platz 2

Nearest airport61km

City centre0 m

What's nearby

City centre0 m
Nearest airport61km
Nearest airport75km

Check-in from 3:00 PM · Check-out by 12:00 PM

Freiburg City, Freiburg, Germany

Konrad Adenauer Platz 2

Nearest airport61km

City centre0 m

What's nearby

City centre0 m
Nearest airport61km
Nearest airport75km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.8

Good

2238 reviews

Value
Rooms
Cleanliness
Service

Excellent531
Very Good1035
Average456
Poor147
Terrible69

Recent Reviews: 2238

User: FarAway11721473713
Trip type: Solo travel
Poor costumer service
The front desk are very rude and unprofessional. It says it's a 4 star hotel and to call down for anything you need, but if you call they will tell you to come to the front desk, even late at night in pajamas. Do not stay here if you want basic services and ammenities, like a pen in the room.The front desk are very rude and unprofessional. It says it's a 4 star hotel and to call down for anything you need, but if you call they will tell you to come to the front desk, even late at night in pajamas. Do not stay here if you want basic services and am…
User: fsj2701
Trip type: Family
Family of 3 - practical hotel, disappointing breakfast
Family of three — stayed for two nights in August 2026. Our daughter was born in July 2024, so she was just over two years old during our stay.A very functional and practical hotel in a convenient location, particularly if you’re travelling by train, as it is directly opposite Freiburg station.Our room was a reasonable size and we appreciated having a small balcony. However, with a young child, we… Family of three — stayed for two nights in August 2026. Our daughter was born in July 2024, so she was just over two years old during our stay.A very functional and practical hotel in a convenient location, particularly if you’re travelling by train, as it is…
User: Elijah D
Trip type: Business
Terrible Hotel
The Novotel is a convenient location with a parking garage next to the Marriott. HOWEVER, the gym is next to the sauna and is 85+ F (also only contains a bike and elliptical), the rooms have little to no AC compared to the Marriott, the room charge increases for every additional person, the breakfast is 27 euros, you have to pay for parking every morning at the front desk before leaving and some p… The Novotel is a convenient location with a parking garage next to the Marriott. HOWEVER, the gym is next to the sauna and is 85+ F (also only contains a bike and elliptical), the rooms have little to no AC compared to the Marriott, the room charge increases f…
User: Martina Q
Trip type: Business
acceptable for short stay
Good hotel for short stay if your main focus is just to stay ovenight and amenities are not important factor. Small pool, bit overpriced....Good hotel for short stay if your main focus is just to stay ovenight and amenities are not important factor. Small pool, bit overpriced....
User: Andy M
Trip type: Solo travel
Very poor service
I booked this hotel at the last minute on booking.com, and made the online payment. When I arrived at the hotel they told me the booking had not worked due to a "system error". I would have thought this makes it a problem of the hotel, not mine. But the receptionist was unwilling to offer me a different room or check if another hotel had a room. As all other hotels in the area were full by this ti… I booked this hotel at the last minute on booking.com, and made the online payment. When I arrived at the hotel they told me the booking had not worked due to a "system error". I would have thought this makes it a problem of the hotel, not mine. But the recept…

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