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Novotel Freiburg am Konzerthaus

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Novotel Freiburg am Konzerthaus

locationFreiburg City, Freiburg, Germany

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About Novotel Freiburg am KonzerthausAbout Novotel Freiburg am Konzerthaus

location

This elegant hotel in a superb city location is situated directly beside the Konzerthaus. It is also only a few steps to the public transport links, and the old town with Freiburg's cathedral and historic marketplace are only a few minutes' walk away. The hotel is also near a range of shops, restaurants, and cultural sights such as the theatre.

facility

The hotel has 219 rooms, including 9 suites and 89 single rooms, which are located on 7 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and a solarium. A dance club offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Novotel Freiburg am Konzerthaus Amenities at Novotel Freiburg am Konzerthaus

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Currency Exchange

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      Foyer

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      Lifts

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      Café

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      Shops

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      Hairdresser

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      Bar(s)

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      Nightclub

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      Games room

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      Restaurant(s)

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      Restaurant(s) with air conditioning

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      Restaurant(s) with non-smoking area

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      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Garage

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      Playground

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      Laundry Facilities

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      Pets

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

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      Year of construction

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      Number of Floors - Main building

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      Number of Rooms (total)

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      Number of Single Rooms

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      Number of Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      Public Transport

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Medical teleconsultation

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      Housekeeping only upon request

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      ALLSAFE (Accor/Bureau Veritas)

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

  • Meals

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      Breakfast Buffet

  • Object Information

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      Fax

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      Telephone Hotel

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

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      JCB

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Satellite/cable TV

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      Radio

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      Internet access

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      Minibar

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      Fridge

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      Carpeting

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      Lounge

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Jacuzzi

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      Sauna

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      Sun terrace

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      Aerobics

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      Gym

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      Cycling/Mountain Biking

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      Number of Pools

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      Aerobics

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

0 m

Airport

61000 m

Airport

75000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

528

Very Good

1028

Average

454

Poor

145

Terrible

65

Recent Reviews: 2220

  • User:Great_Oren

    Trip type: Business

    Good breakfast, hood location, basic room

    rating13 Dec 2025

    Very basic room, good shower pressure but very dark room - hardly any lights. And minimal power sockets - had to remove one of the appliances to accommodate charger.Very good breakfast

  • User:Caroline R

    Trip type: Couples

    Disgusting dirty curtains

    rating29 Sept 2025

    Room 323 disgusting dirty curtains, were moved to 136 room, disgusting dirty curtains there too ,your House keeping needs to be checked!

  • User:s0j0urney

    Trip type: Couples

    Not a 4 star hotel, overpriced.

    rating25 Sept 2025

    I normally don't complain.This is not a 4 star hotel. Rooms are over priced for what you get. We have stayed at other 4 star hotels on this trip and it doesn't come close to the others. We stayed at another Accord hotel in Metz and a competitor in Strasbroug which had much nicer rooms for about the same price. There's one power outlet and no USB. We're supposed to get high speed Internet "breakfast and surf offer". My wife went down to ask about it and reception just blew her off. Loud music outside for October, asked to change rooms, said wasn't possible. Reception seemed overwhelmed, only 2 on staff.There better choices nearby. I hope Novotel at CDG is better, we'll be there in a couple of days

  • User:abhiN274

    Trip type: Family

    Good

    rating10 Sept 2025

    Positive: location, facilities including small swimming pool, sauna.Negative: no ironing facilities in roomno Air condition in roomWe checked online so there were no delays. Majority of the staff were polite except the young man who confirmed the check in. He seemed unwelcoming and abrupt.Overall we would give 3.5 stars.

  • User:Dakoe83

    Trip type: Family

    Great stay.

    rating25 Jul 2025

    Had a fantastic stay at Novotel with my family. Check in was very well organized and super smooth, special thanks to Ms Priska for handling our reservation very well with no hassle , the true hospitality we haven't felt in a long time. Thank you

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