115 +PHOTOS
117+ photos
This hotel is located in Hilden.
Schwanenstr. 27
Check-in from 3:00 PM · Check-out by 11:00 AM
Schwanenstr. 27
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
130 reviewsUser: pamk18
Trip type: Couples
Good hotel well placed for Hilden town centte
Stayed here for 3 nights either a group of friends. I found the hotel warm, clean, nice public areas and very good staff. The hotel is well located for walking into Hilden, just a few minutes walk, where there were a good selection of shops and places to eat. Would recommend the hotel if you want to stay in the Hilden area. Dagmar Diedrichs, Owner at Sure Hotel By Best Western Hilden-duesseldor… Stayed here for 3 nights either a group of friends. I found the hotel warm, clean, nice public areas and very good staff. The hotel is well located for walking into Hilden, just a few minutes walk, where there were a good selection of shops and places to eat.…
User: nicdavid19
Trip type: Friends getaway
Would definitely stay again
We had a fantastic stay and were honestly surprised by some of the negative reviews, as they didn’t reflect our experience at all.The rooms were a great size, spotlessly clean, and very comfortable. The shower was large and powerful, with lovely toiletries provided, and the beds were incredibly comfy. We also really appreciated the huge windows that could be opened to let in fresh air.The bar area… We had a fantastic stay and were honestly surprised by some of the negative reviews, as they didn’t reflect our experience at all.The rooms were a great size, spotlessly clean, and very comfortable. The shower was large and powerful, with lovely toiletries pro…
User: Simon M
Trip type: Business
Nice staff, but uncomfortable stay
There's not much choice in the Hilden area but this hotel looks good from the outside, and the staff are very friendly, helpful and competant, however, the aircon, wifi and noise from the road are not satifactory Dagmar Diedrichs, Owner at Sure Hotel By Best Western Hilden-duesseldorf, responded to this review Dear Simon M,It's great to hear that you appreciated our staff's friendliness and c… There's not much choice in the Hilden area but this hotel looks good from the outside, and the staff are very friendly, helpful and competant, however, the aircon, wifi and noise from the road are not satifactory Dagmar Diedrichs, Owner at Sure Hotel By Bes…
User: aan011
Trip type: Business
Disappointing Experience – Would Not Recommend
I had a very poor experience at this hotel, starting with a frustrating registration process and unprofessional service. The rooms did not have air conditioning, and when I raised this with the receptionist, I was simply told, “It will be very hot.” That response, combined with two extremely uncomfortable nights, was unacceptable.The level of service was far below expectations – the receptionist a… I had a very poor experience at this hotel, starting with a frustrating registration process and unprofessional service. The rooms did not have air conditioning, and when I raised this with the receptionist, I was simply told, “It will be very hot.” That respo…
User: olgasF8497CU
Trip type: Business
Avoid this place
Absolutely terrible outdated hotel that alleges to have 4 stars while offering a standard of 2 stars at top. Extremely overpriced - paid 180€ per night for tiny room with no window and tiniest single bed ever I never seen in any hotel in my life. Old, outdated, smelly… just horrible place. I don’t know of there is anything better in the area, but I would never stay here again and do not recommend… Absolutely terrible outdated hotel that alleges to have 4 stars while offering a standard of 2 stars at top. Extremely overpriced - paid 180€ per night for tiny room with no window and tiniest single bed ever I never seen in any hotel in my life. Old, outdated…
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