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Mercure Hotel Duesseldorf City Center

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Mercure Hotel Duesseldorf City Center

locationGermany, Dusseldorf

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About Mercure Hotel Duesseldorf City CenterAbout Mercure Hotel Duesseldorf City Center

Location

This hotel is located a short walk from the centre of Düsseldorf.

Facility

The hotel has 3 lifts and features 163 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine, projector and photocopier is available.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Hotel Duesseldorf City Center Amenities at Mercure Hotel Duesseldorf City Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

304

Very Good

489

Average

263

Poor

99

Terrible

58

Recent Reviews: 1213

  • User:mtufangurel

    Trip type: Family

    Not Accor Quality

    rating02 Sept 2025

    Our priority is cleanliness in accommodation, so we chose Accor Hotels. We didn’t encounter any negative details regarding this. The hotel is located in the city center, which gives an opportunity to...

  • User:mcscary1

    Trip type: Family

    Well located in city

    rating12 Aug 2025

    No more than a five minute walk from the train station and on a tram line , this hotel is conveniently located . Check in staff were excellent and the reception bar and dining area all looked as...

  • User:paul s

    Trip type: Couples

    Don’t stay on a Sunday

    rating06 May 2025

    Very clean hotel. Didn’t understand why if I scanned a QR code I could check in earlier but turned out they didn’t have any rooms free so pointless Bar and lounge do not open on a . Sunday as day or...

  • User:Mark B

    Trip type:

    Good Hotel / Good Location

    rating04 Mar 2025

    I have previously used this hotel, although that was 8 years ago so thought I would write a more up to date review This hotel is in a great location being only 5 minutes from the main railway...

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