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Perfect for those in need of an adults-only holiday, this first-class hotel is located not far from the centre of Cologne. There are a number of shops nearby.
The hotel has 275 non-smoking rooms, which are located on 12 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include room service, an alarm call service and a laundry service. A business centre with fax machine and photocopier is available. Lectures, presentations and meetings can be held in one of the 14 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath and a hammam and, for an additional fee, a sauna, massage treatments and a solarium. A dance club offers fun and entertainment.
The dining area includes 2 restaurants and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.
Helenenstr. 14
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2419 reviewsUser: mnmstravelling
Trip type: Family
One week at the Pullman was a great week
This hotel met my expectations in every way. The front desk staff was very helpful and even patient with my rudimentary German. The room was clean and comfortable. At first I thought the cost for the breakfast was high, but after seeing, and enjoying it, it wa…
User: Kate A
Trip type: Solo travel
Excellent Stay – Great Location and Wonderful Staff
I recently stayed at this hotel and was very pleased with the overall experience. The room was exceptionally comfortable and had everything needed for a relaxing stay. I also appreciated that an iron and ironing board were available and in my room, as many hot…
User: MSAB_1986
Trip type: Couples
Great location for exploring the markets. Harbour and other attractions
Stayed here for 2 nights with my wife to explore the markets, the location to get this done is excellent. 20 min bolt ride from airport, this was far cheaper than uber and local cars. Check in was swift and offered a double bed as our provider had given us 2 s…
User: Vigornian62
Trip type: Couples
Good Hotel with room for improvement
Reception was not particularly friendly on arrival. Later was better. Service in the bar / restaurant was poor. It was a mix of a bar and restaurant with limited bar space. Service was very slow and the tables were left for ages with all the dirty plates on th…
User: Sammypla
Trip type: Business
Example of a hotel worth the name Pullman
This is a real Pullman, rooms are well equipped, had a real good sleep! Very wide windows which could be opened to have a fresh breeze.Hotel staff is very pleasant and welcoming. And the breakfast was really good, plenty of choices. Pullman staff in Brussels s…
