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Novotel Koln City

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Novotel Koln City

locationCologne, Cologne / Bonn

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About Novotel Koln CityAbout Novotel Koln City

Location

This attractive hotel is located close to the banks of the river Rhine, within a few minutes walk of the old town and of the pedestrianised zone that has a fine selection of shopping and entertainment venues. Public transport departs from a stop located just 400 m from the hotel.

Facility

The hotel has 222 rooms, which are located on 6 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is a direct dial telephone, a TV, a radio and WiFi (no extra charge) in the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a non-smoking restaurant and a bar. A generous breakfast buffet and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Koln City Amenities at Novotel Koln City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

    • -

      Sauna

LocationLocation

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Around this property:

Public Transport

400 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

469

Very Good

827

Average

321

Poor

82

Terrible

53

Recent Reviews: 1752

  • User:lonewolf44

    Trip type:

    Very much a family hotel

    rating31 Jul 2025

    There's much to like about this hotel. The facilities are very good. My room was spacious and well equipped. WiFi was reliable and the shower/bathroom great. Aircon was also reliable. It is on the...

  • User:HeathJN11

    Trip type:

    July family city break to cologne

    rating26 Jul 2025

    This hotel was very well located to access public transport to see all the top sights. We booked through British Airways and sent an email to hotel to try and help us with an interconnecting room for...

  • User:johnsY7314JG

    Trip type:

    Standard stuff, no extras

    rating05 Jul 2025

    Standard Novotel package, nice comfortable room. But it was not cheap and very disappointed to find no extras, not even bottles of water in the room - had to buy from a machine. (Previous hotel in...

  • User:Sightseer37717267548

    Trip type: Family

    Nice stay, a few problems.

    rating23 Apr 2025

    When we arrived, the receptionists were able to assist us and they were nice but not enthusiastic, which is fine if you don’t mind that. The lift requires a key card to be scanned which we didn’t...

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