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This hotel is located just 10 minutes from the centre and the pedestrian area with its scores of shops and tourist attractions. It takes 20 minutes to reach the main railway station. The nearest public transport connection is U-Bahn and the bus stop Severinstraße. The renowned musical theatre is near at hand.
The hotel welcomes guests in a 5-storey building with a lift and 252 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including vegetarian dishes, are also available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Severinstr. 199
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1619 reviewsUser: Wanderer46002421627
Trip type: Friends getaway
Nice hotel but……
We arrived at the hotel as a party of 13 travelling together. I was told that our booking wasn’t on the system. It was eventually found to be booked for 1 week later. There was a totally inflexible approach from the hotel. No room offered. Fortunately our part…
User: londonjones
Trip type: Couples
Well located, tidy clean and efficient
Well located about 15 minutes walk from the Christmas markets and cathedral, and right next to a UBahn station. Rooms clean and neat, reception were helpful when we needed them. Good base for visiting the city, plenty of cafes, restaurants and bars nearby.…
User: Odyssey23033209778
Trip type: Couples
Great stay
Stayed here for the Xmas markets, people are obviously quite picky on the other reviews however, the staff were lovely not rude at all, the rooms were clean and tidy as expected. We had no issues with anything whilst staying here and its right next to the Seve…
User: johan d
Trip type: Business
Almost 5*... until check-out.
Very nice hotel.Nice cosy bar with nice, friendly staff. Near to the city center (10min walk) but not in the city center.Rooms are clean and internet works as it should work.Breakfast is fine with plenty to choose from.We were there for an exhibition and it is…
User: mariamQ3121CS
Trip type: Family
AVOID
Lack of service from staff shocking. Staff simply rude & unhelpful. Wish I had researched more as I would not have entertained this place. M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review Dear Mariam,We’re very so…
