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Dorint Hotel Koln am Heumarkt

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Dorint Hotel Koln am Heumarkt

locationCologne, Cologne / Bonn

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About Dorint Hotel Koln am HeumarktAbout Dorint Hotel Koln am Heumarkt

Location

This luxury hotel lies at the heart of the city, at the start of the pedestrian zone. A selection of shopping and entertainment venues is to be found nearby.

Facility

The hotel has a lift and features 262 rooms, including 4 single rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garage is available for parking. Further services include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A conference area (business centre) with a fax machine and a projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a mini fridge and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Amenities at Dorint Hotel Koln am Heumarkt Amenities at Dorint Hotel Koln am Heumarkt

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Tourist Centre

250 m

Train Station

500 m

River

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

444

Very Good

459

Average

163

Poor

55

Terrible

58

Recent Reviews: 1179

  • User:prashan3253

    Trip type:

    Nice Hotel

    rating13 Jan 2026

    We stayed here for 4 nights and I liked the central hotel. The breakfast was extremely good, but the prices did not align with a 4 star hotel. I couldn't understand why prices for breakfast was €32pp...

  • User:franciscosR329NI

    Trip type:

    Good hotel. Excellent location, close to everything.

    rating10 Jan 2026

    Very good hotel close to the Dom and Christmas Markets. Large room, staff friendly, room service only each two days. Breakfast very good. Lifts (3) very busy, difficult to use. Bed very confortable...

  • User:Catalin P

    Trip type:

    From a 5 star hotel down to 4, and worth max 3 now.

    rating09 Jan 2026

    This hotel went from a 5 star hotel diwn to a 4 star, but even that is too high. We have been here many times over the years, but never had such a bad experience. Bad reception staff, found a used...

  • User:NorthStar48139466363

    Trip type:

    Unacceptable - False advertising and zero customer care ruined our stay

    rating06 Jan 2026

    I deliberately booked a double bed room at the Dorint Hotel in Cologne because I wanted a proper, comfortable bed to share with my partner. What we got instead was two narrow single beds separated by...

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