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CityClass Hotel am Heumarkt

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CityClass Hotel am Heumarkt

locationCologne/Bonn Airport, Cologne / Bonn

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About CityClass Hotel am HeumarktAbout CityClass Hotel am Heumarkt

Location

This hotel is located about 600 m from the centre of Cologne.

Facility

The hotel has a lift and features 53 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at CityClass Hotel am Heumarkt Amenities at CityClass Hotel am Heumarkt

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

    • -

      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Jacuzzi

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

134

Very Good

234

Average

90

Poor

22

Terrible

13

Recent Reviews: 493

  • User:Carmen Sofia C

    Trip type:

    Nice hotel.

    rating07 Jan 2026

    Stay during Christmas markets season. Location was excellent, service was nice. Room is cozy (not big), but enough for two people as well as the bathroom. The hotel has elevator which helps if you...

  • User:John N

    Trip type:

    Wonderful location

    rating01 Jan 2026

    Very nice hotel nestled in the altstadt. Quick walk to anywhere in the old town area/train station. Breakfast was hot and fresh every morning. Rooms were comfortable, cozy and modern. Staff was...

  • User:Peetzer

    Trip type:

    Pleasant stay and better than expected

    rating27 Dec 2025

    Cosy hotel which has excellent vicinity to the Heumarkt Christmas market. The superior room has a water-cooler, minibar, safe, balcony and rainfall shower. So actually it felt like a four star hotel...

  • User:michellemT8477IW

    Trip type:

    The only positive it was the housekeeping. Front of house staff are not helpful

    rating15 Dec 2025

    We spent 3 nights at the hotel. The positive is the lovely hot fast running shower & clean room. Now, the BIG NEGATIVES The hotel doesn't have parking so you have to park at the public car park...

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