Upper Room

Recent Reviews: 678

• User: U4527YWheatherm

  Trip type: Family

  We enjoyed!

  A great place to stay in a great section of town!! Highly recommend for families going to the zoo or aquarium. Definitely sign up for breakfast on your booking because it was great with a lot of options. Berlin is so easy to get around, and there was always a bus back here. Loved the neighborhood and felt safe even late evening.A great place to stay in a great section of town!! Highly recommend for families going to the zoo or aquarium. Definitely sign up for breakfast on your booking because it was great with a lot of options. Berlin is so easy to get around, and there was always a… Read more

• User: Bugbeaky

  Trip type: Solo travel

  FIRETRAP UNSAFE Dreadful, dingy and unsafe hotel. WORST STAY EVER.

  Dangerous fire trap - should be shut down. Amazed that other travellers seem to overlook this because it's cheap for the location (?!?)The only thing going for this hotel is its location. The Hotel should be shut down though!The main entrance and corridors are disgusting and dangerous. It was clearly once a very grand building, but it isn't being maintained:- Main staircase & floor held togeth… Read moreDangerous fire trap - should be shut down. Amazed that other travellers seem to overlook this because it's cheap for the location (?!?)The only thing going for this hotel is its location. The Hotel should be shut down though!The main entrance and corridors are… Read more

• User: Aseel A

  Trip type: Family

  Do not recommend

  The booking page included a lift but didn’t say about the whole amount of staairs! I do not recommend at allThe staff are not nice or politeThe booking page included a lift but didn’t say about the whole amount of staairs! I do not recommend at allThe staff are not nice or polite

• User: Heather C

  Trip type: Family

  Ok place. Be aware of lots of stairs.

  We reserved two rooms and one was ok and had AC. The other was very small and did not offer AC. One room had a wall of windows but the wall control for the blinds was not working. Be aware that there are two unavoidable sets of stairs and possibly three if your room is on the fifth floor. The only way to the that floor is a spiral staircase. There is a lift to the floor where reception is, but aga… Read moreWe reserved two rooms and one was ok and had AC. The other was very small and did not offer AC. One room had a wall of windows but the wall control for the blinds was not working. Be aware that there are two unavoidable sets of stairs and possibly three if you… Read more

• User: Eirini M

  Trip type: Family

  scammers- Extremely Disappointing Experience – Held My Belongings Over Unproven Accusation

  I stayed at this hotel with my two 10-year-old children and was shocked by how we were treated. The hotel accused me of smoking in the room based solely on a cup of cigarette butts that I had left outside the window, which had apparently fallen back inside. There was no smoke, the detector never went off, and no one witnessed any smoking.They kept the smelly cup inside the room, and instead of add… Read moreI stayed at this hotel with my two 10-year-old children and was shocked by how we were treated. The hotel accused me of smoking in the room based solely on a cup of cigarette butts that I had left outside the window, which had apparently fallen back inside. Th… Read more