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The Ritz-Carlton, Berlin

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The Ritz-Carlton, Berlin

locationMitte, Berlin

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About  The Ritz-Carlton, BerlinAbout The Ritz-Carlton, Berlin

Location

This hotel is situated in the heart of Berlin on Potsdamer Platz. It is an integral part of the Beisheim Center and is adjacent to the Sony Center and Berlin's largest park, the Tiergarten.

Facility

The hotel welcomes guests in a 12-storey building with 2 lifts and 303 non-smoking rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Further services and facilities include room service and a laundry service.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. An American breakfast à la carte gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at The Ritz-Carlton, Berlin Amenities at The Ritz-Carlton, Berlin

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Cloakroom

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Lunch Buffet

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Massage

    • -

      Number of Pools

    • -

      Sauna

    • -

      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Underground/Over ground Station

200 m

Bus Station

200 m

Nightclub

300 m

Park

500 m

Shopping opportunities

1.2 km

River

1.4 km

Train Station

2.3 km

Tourist Centre

2.4 km

Forest

11.2 km

Lake

23.6 km

Golf Course

25.7 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2530

Very Good

613

Average

229

Poor

86

Terrible

63

Recent Reviews: 3521

  • User:Marcus S

    Trip type: Solo travel

    The best hotel experience!

    rating24 Aug 2025

    The best hotel, a very lovely and elegant place, highly recommend for anyone traveling to Berlin, the spa is perfect and well equipped
  • User:Redhead843

    Trip type: Solo travel

    Exhausting Service, Stay Elsewhere

    rating24 Aug 2025

    The customer service at this Ritz, and I’ve stayed at several as a platinum Bonvoy member, was exhausting. Stay at a smaller proper for a better experience. First, housekeeping. In the course of...
  • User:Q4587ENmarkt

    Trip type:

    The Ritz is great with secret garden champagne terrace.

    rating22 Aug 2025

    Great reception/ welcome and immediately honored all Amex ammenities including an uograde to a luxury suite. Nice bfast offering and spa options. Bar/lounge is very comfortable. The secret garden...
  • User:Ghazal M

    Trip type:

    Poor hospitality

    rating06 Aug 2025

    We checked into the Ritz today after a long day of travel, only to be told that our room wouldn’t be ready until 3 PM—two hours after our arrival. We were assured that a priority note had been placed...

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