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Novotel Suites Berlin City Potsdamer Platz

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Novotel Suites Berlin City Potsdamer Platz

locationKreuzberg, Berlin

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About Novotel Suites Berlin City Potsdamer PlatzAbout Novotel Suites Berlin City Potsdamer Platz

Location

This hotel is located in the heart of Berlin. Public transport stops are just outside the door.

Facility

Guests can enjoy the pleasant ambience of one of the 229 rooms. English- and German-speaking staff are happy to assist and advise. Amenities include a baggage storage service and a drinks machine. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a TV room. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a sauna, massage treatments and hiking.

Meals

There is a café on the premises. Breakfast and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Novotel Suites Berlin City Potsdamer Platz Amenities at Novotel Suites Berlin City Potsdamer Platz

  • Facilities

    • -

      Air conditioning

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Conference Room

    • -

      Garage

    • -

      Laundry Facilities

    • -

      Medical Assistance

    • -

      Playground

    • -

      Room Service

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

832

Very Good

1354

Average

412

Poor

114

Terrible

60

Recent Reviews: 2772

  • User:Aseel A

    Trip type: Family

    Very good experience

    rating16 Aug 2025

    Very good experience The room was very good clean and big for a family The staff were good and very polite and nice The hotel is kid friendly

  • User:BeanoAndBabs

    Trip type:

    Staff are excellent - friendly, caring and kind.

    rating26 Jul 2025

    Hotel is clean with good facilities and is well located for the major attractions and sights - we mostly walked everywhere. There was a problem with our room on arrival and we were helped by Lautaru...

  • User:SXOC

    Trip type:

    Hotel has no air-conditioning since June 3rd and smells. Avoid at all cost!

    rating17 Jul 2025

    I am a frequent traveler and patron of Accor Hotels. So I am both surprised and disappointed to with my recent stay at Novotel Berlin Potsdamer Platz. The experience fell very short of the standards...

  • User:Cecilie R

    Trip type: Family

    Book another hotel until aircon is back up and running..

    rating16 Jul 2025

    Aircon did not work. From other reviews it looks like it has not been working for several weeks. No info on this before check in. If we had been informed before check in, we would have cancelled our...

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