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Novotel Berlin Mitte

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Novotel Berlin Mitte

locationMitte, Berlin, Germany

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About Novotel Berlin MitteAbout Novotel Berlin Mitte

location

This hotel is located in Berlin.

facility

The hotel has a lift and features 238 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and a beauty salon. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Berlin Mitte Amenities at Novotel Berlin Mitte

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

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      Sauna

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

1000 m

Airport

11000 m

Airport

17000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1491

Very Good

1874

Average

342

Poor

99

Terrible

32

Recent Reviews: 3838

  • User:714jeaniem

    Trip type: Couples

    Fabulous experience

    rating23 Feb 2026

    Friendly staff and nothing was too much trouble. Everything was great. The room was large and spacious and the bed comfortable. Everything was clean. we enjoyed using the gym too. We also found the sandwiches in the reception area were very tasty and delicious. Bar staff helpful Thank you!! Novotel Berlin Mitte AccorInvest Germany GmbH, General Manager at Novotel Berlin Mitte, responded to this review Dear J. ,Thank you for your wonderful feedback. We are delighted to hear that you had a fabulous experience during your stay. It is gratifying to know that our staff's friendliness, the comfort of your room, and the cleanliness of our facilities contributed positively to your visit. We appreciate your kind words regarding our gym and reception area offerings as well. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,Sandra

  • User:BornheimerBub

    Trip type: Family

    Hotel needs renovation, restaurant is a catastrophe

    rating13 Feb 2026

    The hotel is far away from a four star experience given that It urgently needs renovation, the rooms give you the feeling that you might be in a youth hostel and the furniture is broken. We went to the restaurant of the hotel yesterday and it was just a catastrophe. As a loyal member of ALL Accor I can’t avoid how disappointed I am having experienced seldomly such a disappointment Novotel Berlin Mitte AccorInvest Germany GmbH, General Manager at Novotel Berlin Mitte, responded to this review Dear B.,Thank you for taking the time to share your impressions of your stay at the Novotel Berlin Mitte with us.We are very sorry to read that we were unable to meet your expectations in several areas, especially as a long-standing Accor member. We can well understand your disappointment, especially when you arrive at a four-star hotel with certain expectations.We deeply regret that you felt the condition of the rooms and furniture was in need of renovation. We also take your clear criticism of your visit to our restaurant extremely seriously. A positive culinary experience should, of course, be part of a successful stay.Please be assured that we will pass on your feedback internally and review it carefully. Feedback such as yours is important to us in order to drive targeted improvements.We would like to hear more details about your restaurant visit so that we can understand the incident in more detail. If you wish, please contact us directly – we would be happy to have the opportunity to speak with you personally.Best regards,Sandra

  • User:BlackBeanSalad

    Trip type: Family

    Recommended for a clean, pleasant stay, high quality furniture and food.

    rating09 Jan 2026

    The staff were professional and all responded to our questions and requests quickly.The furniture was very comfortable! I appreciated having a variety of pillows and a high quality mattress. The rooms were of medium size, neither small nor large. It was very nice to have a window that opened (although the weather was cold).The hotel is quite nondescript but very comfortable - I wouldn't recommend it as "unique" or "beautiful" but it is certainly very comfortable, pleasant, and most importantly, it was extremely clean. The breakfast was varied and quite good - better than average for a hotel breakfast. The hotel's gym is very small and has very limited equipment, so if that is important to you, look at the hotel's website to see the photos and check if it has what you need.The walk to the metro was about 8 minutes but we walked to most destinations as this was in a very good location for sightseeing, music, food, etc. It was also very easy to get a taxi. There are nice coffee shops within walking distance - we especially liked Wall Coffee.I would choose here again for a comfortable stay, with a high standard of quality (furniture and breakfast) and especially for the cleanliness. It wasn't exciting but it was very dependable, typical for a well-managed Novotel. Novotel Berlin Mitte AccorInvest Germany GmbH, General Manager at Novotel Berlin Mitte, responded to this review Dear B.,Thank you very much for your detailed feedback. We are delighted that you particularly highlighted the professional service provided by our team, the high level of comfort of our beds, and the cleanliness and quality of our hotel.We also greatly appreciate your positive feedback on the breakfast and the location. At the same time, we thank you for your honest comments about our fitness room—such feedback helps other guests make their decision and helps us further develop our services.We are delighted that you had a pleasant and reliable stay with us. We would be very happy to welcome you back on your next visit.Best regards,Sandra

  • User:scattyd2022

    Trip type: Couples

    Xmas 2025

    rating28 Dec 2025

    The hotel was in a perfect location just mins from Spittelmarkt tube station and a short walk to Alexanderplatz.Rooms were very clean and warm which was definitely appreciated in temp of -6 🥶Breakfast was good if not slightly chaotic!Only downside was upon check-in on Xmas Eve the young lady who checked us in didn't come across as particularly welcoming at all.She proceeded to tell us that the bar and restaurant would be closed on both Xmas Day & Boxing Day (which it appears to be the norm) we felt it would have been nice to have been made aware of this beforehand.Then when I asked her will there be places nearby for us to eat & drink however, she very negatively said' most places will not be open as it's Xmas!'On the plus said one member of the reception team Jennifer stood out as being very helpful.

  • User:mck35

    Trip type: Family

    Family hotel

    rating19 Dec 2025

    We visited on Devember 2025. The room was clean and hot. The hotel is in city center and close to metro and bus station. The breakfast was good. Just one of the elevators was out of order and it can be ceowded on rush hours. The hotel is close to chriatmas markets and you can go on foot also . Novotel Berlin Mitte AccorInvest Germany GmbH, General Manager at Novotel Berlin Mitte, responded to this review Dear mck35,Thank you very much for your detailed feedback and your stay in December. We are delighted that you enjoyed your room and appreciated our central location and breakfast.At the same time, we would like to thank you for pointing out that the elevator was out of service and that there may be waiting times during peak hours. We apologize for any inconvenience this may have caused. We are delighted that you enjoyed the proximity to the Christmas markets—this is a special experience, especially during Advent.Kind regards,Sandra

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