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Mercure Hotel Berlin City West

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Mercure Hotel Berlin City West

locationSpandau, Berlin

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About Mercure Hotel Berlin City WestAbout Mercure Hotel Berlin City West

Location

This hotel warmly welcomes guests in Berlin.

Facility

The hotel has a lift and features 119 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. A spa, a sauna and solarium are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Mercure Hotel Berlin City West Amenities at Mercure Hotel Berlin City West

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

30 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

220

Very Good

318

Average

123

Poor

41

Terrible

17

Recent Reviews: 719

  • User:Sofus S

    Trip type:

    Really Nice staff

    rating25 Jul 2024

    The hotel was better than i thought. The pool was extremly Nice and The staff too. The food was so delicios and The rooms were Nice and clean and The bed was comfortable. would defendly recomment...

  • User:sdr1690

    Trip type: Solo travel

    Worst hotel I’ve ever seen

    rating14 Jul 2024

    Pure and simply the worst hotel I’ve ever stayed in, it’s absolutely horrific. There is absolutely nothing positive about the place, even in the 1980’s this would have been tired so you can imagine...

  • User:eirecoretraveller

    Trip type:

    good hotel

    rating14 Jun 2024

    stayed here whilst attending a two day music festival at citadelle spandau, hotel is a few mins walk from siemensdamm u-bahn station, which is just a few stops from the venue, so nice and handy. nice...

  • User:waynewD8795RX

    Trip type:

    Worst customer service

    rating26 May 2024

    Worst customer I have ever experience in my life. Due to unforeseen circumstances I can not make the reservation even though it is in a months time, I emailed & explained the sad situation & they...

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