Mercure Hotel & Residenz Berlin Checkpoint Charlie

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Mercure Hotel & Residenz Berlin Checkpoint Charlie

Name: Mercure Hotel & Residenz Berlin Checkpoint Charlie
Address: Schuetzenstr. 11, Berlin, germany
Telephone: 353818882077
Rating: 4.5

berlin, germany

About Mercure Hotel & Residenz Berlin Checkpoint Charlie

location

This hotel welcomes guests in Berlin.

facility

The hotel has a lift and features 139 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The hotel features dining services including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Mercure Hotel & Residenz Berlin Checkpoint Charlie

Facilities (18)

Air conditioningLobby24-hour receptionShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireGaragePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerBathtubHairdryerMinibarFridgeTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (2)

SaunaGym

Location

Mitte, Berlin, Germany

Schuetzenstr. 11

Nearest airport22km

City centre3km

What's nearby

City centre3km
Nearest airport22km

Check-in from 3:00 PM · Check-out by 12:00 PM

Mitte, Berlin, Germany

Schuetzenstr. 11

Nearest airport22km

City centre3km

What's nearby

City centre3km
Nearest airport22km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

3931 reviews

Value
Rooms
Cleanliness
Service

Excellent2299
Very Good1374
Average187
Poor36
Terrible35

Recent Reviews: 3931

User: Amber W
Trip type: Family
Terrible
Terrible service. Would not recommend to anyoneTerrible service. Would not recommend to anyone
User: Curiosity37368869876
Trip type: Couples
Weekend break
We have returned after a three night stay. Easy to find from the tube station. Great position . Nice quiet area . We opted not to have room cleaned as only there for short time . We were happy with the very large room and wonderful large windows . Would definitely return. The only thing that might have been good would be for reception staff to say hello or speak when they see you come and go when… We have returned after a three night stay. Easy to find from the tube station. Great position . Nice quiet area . We opted not to have room cleaned as only there for short time . We were happy with the very large room and wonderful large windows . Would defini…
User: Jeanette N
Trip type: Couples
Worth a stay after all these years!
We first stayed at this hotel in 2007 when it was relatively new. Many of the things we liked about it are still applicable today: excellent location, very large and clean rooms for the price, comfortable beds. We have never had a negative experience in the times we have stayed, but we are independent travellers and don't expect to be waited on hand and foot and everything just the way we like it… We first stayed at this hotel in 2007 when it was relatively new. Many of the things we liked about it are still applicable today: excellent location, very large and clean rooms for the price, comfortable beds. We have never had a negative experience in the ti…
User: International_Visit
Trip type: Family
Excellent hotel and large rooms
We stayed in a superior suite with double bed and sofa bed. It was very large with a separate bedroom which was huge and a separate living room. Was a great place to stay. Very convenient location. Staff were very helpful.We stayed in a superior suite with double bed and sofa bed. It was very large with a separate bedroom which was huge and a separate living room. Was a great place to stay. Very convenient location. Staff were very helpful.
User: X4835TBlisaj
Trip type: Couples
Lovely hotel poor customer service
We had a bad start to our three day trip with our flight being diverted and we did not arrive at the hotel until 1 30 am. We were very tired and hoped for a fast check in but was told we owed an extra 680 euro which was a shock as we had already paid approx 360 euros. The guy on reception told us the amount we had paid was just for one night and asked us to pay the rest. We spent half an hour disc… We had a bad start to our three day trip with our flight being diverted and we did not arrive at the hotel until 1 30 am. We were very tired and hoped for a fast check in but was told we owed an extra 680 euro which was a shock as we had already paid approx 36…

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