IntercityHotel Berlin Hauptbahnhof

Recent Reviews: 2558

• User: SimonHCP

  Trip type: Solo travel

  Convenient for trains

  At check in my room was ready when I arrived at 1pm but I had to pay 20 euro’s to access it. Didn’t make me feel too positive. The room is smallish but has everything you need and a bottle of sparkling water is good. Excellent breakfast that varied a bit too. Smart reception area. The restaurant closed at 8.30pm which was disappointing. I asked if the admittedly generous midday checkout could be e… Read moreAt check in my room was ready when I arrived at 1pm but I had to pay 20 euro’s to access it. Didn’t make me feel too positive. The room is smallish but has everything you need and a bottle of sparkling water is good. Excellent breakfast that varied a bit too.… Read more

• User: beckyah04

  Trip type: Family

  brillant 2 night stay at InterCity Hotel Berlin

  Staff very friendly and accommodating. The breakfast room was very nice and clean. we stayed in this hotel for 2 nights and the room is clean and tidy and we stayed there for 2 nights during our 2 night holiday in Berlin. Everything is done for the guests. They always run, fill up, are ready for the guests to bring something to the table, pay attention to cleanliness. I just think it's great here.… Read moreStaff very friendly and accommodating. The breakfast room was very nice and clean. we stayed in this hotel for 2 nights and the room is clean and tidy and we stayed there for 2 nights during our 2 night holiday in Berlin. Everything is done for the guests. The… Read more

• User: annacC4014AU

  Trip type: Couples

  Best stay in center of Berlin

  Very good location for train travels. Cosy, clean, comfortable room. Good value for price. Nice helpful staff. Easy check in and check out Alexander Wilhelmer, Guest Services / Front Office at InterCityHotel Berlin, responded to this review Hello,thank you very much for your wonderful review and for sharing your experience with us. We’re delighted to hear that you enjoyed our central location… Read moreVery good location for train travels. Cosy, clean, comfortable room. Good value for price. Nice helpful staff. Easy check in and check out Alexander Wilhelmer, Guest Services / Front Office at InterCityHotel Berlin, responded to this review Hello,thank yo… Read more

• User: muhammad m

  Trip type: Business

  air conditioning was non-functional and the sink was clogged

  Upon arrival, I found the room's cleanliness to be substandard. To make matters worse, the air conditioning was non-functional and the sink was clogged. Although the receptionist assured me that maintenance would arrive within 15 minutes, no one ever showed up to address the issues, another call and another 10-15 , and nothing… two days of terrible service . Alexander Wilhelmer, Guest Services… Read moreUpon arrival, I found the room's cleanliness to be substandard. To make matters worse, the air conditioning was non-functional and the sink was clogged. Although the receptionist assured me that maintenance would arrive within 15 minutes, no one ever showed up… Read more

• User: stephLDN16

  Trip type: Business

  Nickel and Dime? It is Auf Wiedersehen from me!

  I have stayed at the Intercity Hotel Berlin Hauptbahnhof on many occasions. The property is well located, modern, and comfortable. I will not be staying again. This property now practises “Nickel and Dime” i.e., they wish to extract every last cent from the customer. Notwithstanding this despicable way of doing business, the facilities are being diluted to an unacceptable level and staff rudeness… Read moreI have stayed at the Intercity Hotel Berlin Hauptbahnhof on many occasions. The property is well located, modern, and comfortable. I will not be staying again. This property now practises “Nickel and Dime” i.e., they wish to extract every last cent from the cu… Read more