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Novotel Aachen City

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Novotel Aachen City

locationGermany, Aachen

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About  Novotel Aachen CityAbout Novotel Aachen City

Location

The hotel is located in the city centre.

Facility

The hotel has a lift and features 154 rooms, including 20 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a hammam. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at Novotel Aachen City Amenities at Novotel Aachen City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Gym

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

402

Very Good

577

Average

136

Poor

29

Terrible

13

Recent Reviews: 1157

  • User:JodieD930

    Trip type: Family

    Beautiful Hotel

    rating27 Aug 2025

    Absolutely fabulous hotel. Great rooms, lovely staff and an outstanding breakfast. Can't say enough good things about it.
  • User:pekao

    Trip type: Family

    Good value practical stay in two room types

    rating30 Mar 2025

    It was our first visit when world came back to normal post covid and I am pleased to report that hotel rebounced to their standards. I think it was our 4th stay over eight years or so. This time we...
  • User:529ram

    Trip type: Family

    Perfect family weekend hotel

    rating14 Jan 2025

    I will definitely recommend this hotel for a family weekend trip to Aachen. The location is perfect, there is parking that is next to the building (unfortunately the lift didn't work), the room was...
  • User:StefanoE863

    Trip type: Couples

    Rather ibis (budget) level

    rating10 Dec 2024

    Aged rooms, rather boring deco, heating control in room not working properly, no extra bed cover / duvet; rather loud as a Cousy JC insulation between rooms not optimal; were woken up by vacuum...

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