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Best Western Plus Hotel Villa D'est

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Best Western Plus Hotel Villa D'est

locationStrasbourg, Strasbourg

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About Best Western Plus Hotel Villa D'estAbout Best Western Plus Hotel Villa D'est

Location

This city hotel lies 15 minutes' walk from the old town within a short distance of an abundance of shopping venues, restaurants and bars. Links to the public transport network can easily be reached on foot and Strasbourg's cathedral is also a short distance away. Transfer to the airport takes about 30 minutes.

Facility

Guests have a choice of 2 suites, 1 single room and 44 double rooms located in two 5-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Plus Hotel Villa D'est Amenities at Best Western Plus Hotel Villa D'est

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Foyer

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      Lifts

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      Café

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      Newspaper kiosk

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      Shops

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      Bar(s)

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      Games room

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with high-chairs

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      Conference Room

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      Internet access

    • -

      WLAN access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

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      Car Park

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      Garage

    • -

      TV Room

    • -

      Laundry Facilities

    • -

      Pets

    • -

      Disability-friendly

    • -

      Wifi

  • Beauty and Spa

    • -

      Massage

  • Building Information

    • -

      Year of construction

    • -

      Year of renovation

    • -

      Number of Floors - Main building

    • -

      Number of Floors - Annexe

    • -

      Number of Rooms (total)

    • -

      Number of Single Rooms

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      Number of Double Rooms

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      Number of Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      City Centre

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      Tourist Centre

    • -

      Public Transport

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      Train Station

  • Hotel Type

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      City Hotel

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      Hotel de Charme

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Mandatory mask-wearing

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Housekeeping only upon request

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

  • Meals

    • -

      Breakfast Buffet

  • Object Information

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      Fax

    • -

      Telephone Hotel

  • Payment

    • -

      American Express

    • -

      VISA

    • -

      MasterCard

    • -

      Diners Club

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      JCB

    • -

      EC Card

  • Room Facilities

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      Bathroom

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

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      Direct dial telephone

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      Satellite/cable TV

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      Radio

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      Internet access

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      Minibar

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      King-size Bed

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      Carpeting

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      TV

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      Double Bed

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      Air conditioning (individually regulated)

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      Heating (individually regulated)

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Sauna

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      Sun terrace

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      Steam bath

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      Aerobics

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      Gym

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      Cycling/Mountain Biking

    • -

      Aerobics

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

329

Very Good

287

Average

74

Poor

14

Terrible

8

Recent Reviews: 712

  • User:Taylor R

    Trip type: Family

    Charming hotel not too far from downtown

    rating25 Dec 2025

    This hotel was so cute and charming. The staff was very friendly and helpful. Our room was very cozy, and included a towel warmer which was wonderful in December. The walk to petit France was not too bad, it was about 1 mile and took us 29 minutes. The hotel is also only about a mile from the main train station. I would definitely stay here again.

  • User:G0lfBrav0

    Trip type:

    Never Again

    rating07 Aug 2025

    We stayed at this hotel for one night a few days ago: 2 rooms (132 and 133), 2 adults, 2 teenagers, and a dog. I honestly don’t understand why this hotel gets such good reviews.On the plus side, the staff were friendly and helpful, the ground floor reception and restaurant were spotless, breakfast was nice, and the coffee was excellent.But the problems far outweighed the positives. The rooms were tiny, as were the bathrooms. The lift was so small it could only fit one person with a suitcase (thankfully, we were on the first floor). Both rooms stank of old, filthy carpet. The mattresses were completely worn out and collapsed, making it very hard to sleep, making creaking noises throughout the night. We all woke up aching. Worst of all, the showers and wash basins were covered in black mould. Disgusting, and unacceptable - it's obvious that maintaining cleanliness is a major challenge for this hotel.The paid nearby parking was terrible: an underground facility in a property around the corner. It was dark, dingy, and in the morning I found my car completely surrounded by a large puddle, soaking my shoes and socks (it was dry the night before).And although the staff were pleasant, upon checkin, I was refused use of their luggage trolley - apparently it’s just for display, just standing there at the reception. That’s simply unacceptable.It’s clear management thinks it’s fine to charge guests while expecting them to sleep in smelly rooms, shower in mould, and deal with dreadful parking. Never again.

  • User:TravelMaven77

    Trip type: Family

    Average stay, but probably better elsewhere

    rating18 Dec 2024

    Stayed here with family for 2 days during the Christmas market season. The hotel is not far from the train station, but the location is not the best - real lack of places to eat around it. You have to walk 10-15 mins to go anywhere good. Room was clean and had requisite amenities, but the entrance into the room was awkward, especially with luggage (which there was no real space to store). The bathroom sink was also very awkward to use for washing the face since the faucet protrudes too far right over the sink. There was a thermostat on the wall, but apparently it doesn't control anything - we had to ask the staff to help and they pointed out there is a radiator that you can dial up or down. Would have been nice to know at check in. Otherwise, it was fine. Breakfast was decent.

  • User:Das7227

    Trip type: Couples

    Beautiful hotel

    rating12 Sept 2024

    Fantastic old charm hotel.Beautiful lounge, lobby and rooms.Staff is very friendly and helpful.Room was located at a main intersection and was very quiet.Bathtub was fantastic to have soak after a long day.Just wish breakfast was included with the stay.

  • User:BENUGO1

    Trip type: Solo travel

    Charming city charming hotel

    rating11 Aug 2024

    The personal are open mind peoplevery easy goingthe room are not so big but very well appointed very clean They have a lobby, a bar and of course a breakfast room Position of the hotel is great for people with a car 1 min from the highway and really not far from downtown

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