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Best Western Plus Hotel Monopole Metropole

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Best Western Plus Hotel Monopole Metropole

locationStrasbourg, Strasbourg

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About Best Western Plus Hotel Monopole MetropoleAbout Best Western Plus Hotel Monopole Metropole

Location

The hotel is situated in the centre of Strasbourg, in a quiet side street. The tanners quarter (La Petite France), which is very popular with tourists, is in the immediate vicinity, with its winding alleys and picturesque timbered houses. Numerous shops and an array of cultural venues can all be reached in a few minutes on foot. Strasbourg's train station is located only 200 m from the hotel.

Facility

The hotel was built in 1896. The hotel has 90 rooms, including 10 single rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, billiards and aerobics. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Best Western Plus Hotel Monopole Metropole Amenities at Best Western Plus Hotel Monopole Metropole

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Train Station

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

751

Very Good

608

Average

135

Poor

22

Terrible

15

Recent Reviews: 1531

  • User:Raphael1919

    Trip type: Couples

    Excellent location and hospitality!

    rating05 Apr 2026

    We had a wonderful stay at the Best Western Plus Monopole Métropole in Strasbourg. We arrived very late in the evening and were met with the super helpful night manager.The hotel is very clean and well maintained. The breakfast buffet is excellent, providing a wide variety of hot and cold North American and Strasbourgian food options.A very nice touch was the towel swan sculpture arranged on our bed to celebrate our special occasion. It was a thoughtful gesture that was much appreciated!The hotel location is perfect, as it's an easy 5 minute walk (300 m) from the main train station, and also central to the old city's attractions.The hospitality and attention to detail, breakfast, and location are excellent. Recommended!

  • User:kalgran

    Trip type: Couples

    Very well located

    rating02 Feb 2026

    A very well-located and comfortable hotel, an easy walk between the railway station and Le Petit France district, making it an ideal base for Christmas Markets and day trips to other towns. The rooms are a good size, very clean, modern, well-decorated and comfortable.The staff are friendly and helpful. The only downside is the price of breakfast given what's available, should you want it. We would recommend eating breakfast out of the hotel. We would definitely consider staying here again. VeroniqueSiegel, at Best Western Plus Monopole Metropole, responded to this review Dear @kalgran, Thank you for taking the time to share such a detailed review. We're delighted you enjoyed our prime location for the Christmas Markets, as well as our comfortable, well-decorated rooms and attentive staff.Regarding breakfast, we regret that our selection did not meet your expectations. We strive to offer a wide variety of high-quality items, many of them locally sourced whenever possible. Your feedback is valuable and encourages us to further improve.Your recommendation means a lot to us, and we hope to provide you with a perfect experience for your next stay in Strasbourg.Family Siegel & Team

  • User:Mustang97

    Trip type: Couples

    Comfortable Hotel, Friendly Staff, Great Location

    rating27 Jan 2026

    We had an excellent stay while visiting for the Christmas Markets. The hotel is on a quiet side street that is an easy walk from the train station. The staff were friendly and attentive without being invasive. The room was large (by European standards), warm, and quiet. The bed was VERY comfortable. The Christmas Markets, Petit France, and the Cathedral were all within walking distance. There is an award-winning boulangerie with an adorably fussy shopkeeper right around the corner. Without hesitation, we would stay here again. VeroniqueSiegel, at Best Western Plus Monopole Metropole, responded to this review Dear @Mustang97,Wow, we're thrilled to hear that you had such an amazing stay with us during the Christmas Markets! It's fantastic that you enjoyed the tranquility of our side street and the convenience of being within walking distance to the train station and all the wonderful sights Strasbourg has to offer. Our team is delighted to have made your stay warm and welcoming without being intrusive.We're overjoyed to know that you found our room comfortable and our location ideal for exploring the Christmas Markets, Petit France, and the Cathedral. We can't wait to welcome you back on your next visit to Strasbourg. Thank you for your glowing recommendation!Warm regards,Family Siegel and team,

  • User:lk_doe

    Trip type: Family

    Centralized location with very welcoming staff and accommodations

    rating02 Dec 2025

    My family and I had a great stay here. This extended prior to arrival when I was able to coordinate my reservation and parking for my stay. The hotel having access to a parking lot for a reasonable price was a must for me during the visit over Christmas season. The staff here were extremely courteous and welcoming. The hotel was very close to the train station and an easy walk to every part we wanted to visit while in Strasbourg. We were able to walk to Petite France, the Christmas markets and the Notre Dame Cathedral easily. Our room was able to accommodate our family of three and it was nice and quiet during our stay. I would definitely return here if visiting the area again. Véronique Siegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear @lk_doe,Thank you warmly for taking the time to share your experience at Best Western Plus Monopole Métropole. It's a pleasure to know that you appreciated our hotel's proximity to Strasbourg's main attractions, such as Petite France, the Christmas markets, and the Notre Dame Cathedral. We are also happy that your room met your expectations in terms of comfort and tranquility. The welcoming attitude of our team definitely makes a difference and Iwill share your feedback ! We value it as it should be ! We hope to have the opportunity to welcome you again on your next visit to Alsace ! Best regards,Véronique Siegel, Owner

  • User:Vacation42827343783

    Trip type: Friends getaway

    Xmas market visit

    rating02 Dec 2025

    Excellent staff, all of them. Always helpful, polite and informative. We were visiting the X'mas market and this was a fantastic location for that and close to the two main rail stations too. The rooms were comfy and clean room. The staff had excellent local knowledge and could not do enough for you. I would come agin and also recommend. Véronique Siegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear @Vacation42827343783,Thank you for your kind words! We're thrilled you enjoyed our convenient location and the excellent service from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Strasbourg.Best regards,Family Siegel & Team

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