21+ photos
This apartment hotel welcomes guests in Nanterre.
The friendly staff at the reception desk are happy to answer any questions. Amenities available at the apartment hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service and a laundry service. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. A telephone and WiFi (no extra charge) ensure optimal comfort. Amenities in the bathrooms include a shower. The apartment hotel has family rooms and non-smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.
The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The apartment hotel also offers special catering options.
20 Esplanade Charles De Gaulle
Check-in from 3:00 PM · check-out by 11:00 AM
Average
850 reviewsUser: GailC1976
Trip type: Couples
Decent 3 star, definitely not 4 star
I wanted to share my experience after feeling quite apprehensive due to some of the reviews I’d read before our stay. We booked several months in advance for a 3-night visit to attend the tennis at La Défense Arena.The location is excellent — right next to the…
User: maimC5274PC
Trip type: Family
Avoid staying here
Worst hotel experience ever at Residence Mercure Paris La Défense Grande Arche.ZERO maintenance – we had to switch 4 rooms and every single one was broken in some way.We were promised a late check-out by Marianna, but once she went on leave, her colleagues fla…
User: Connor G
Trip type: Couples
Unbelievably bad!
The pictures of this hotel are VERY misleading! Our room was not well kept, bathroom and shower were dirty and moldy, and the carpet smelled of mildew. My wife and I immediately notified the front desk and the response we got was basically "sorry, we have no o…
User: Kelly J
Trip type: Friends getaway
Not as described
I’m disappointed by this hotel majorly.. the photos when booking looked absolutely beautiful and I was looking forward to staying here however upon arrival we found out we were in a building a bit further down the street which wasn’t a problem. We entered the…
User: Tarek Z
Trip type: Family
The worst hotel ever - Not recommended at all!
Dear Accor Customer Service,I am writing to formally express my deep dissatisfaction with a recent stay at one of your properties, Mercure Paris La Défense Grande Arche, which fell far below the standards I expect from the Mercure brand and the Accor Group.As…
