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Best Western Hotel Crystal

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Best Western Hotel Crystal

locationFrance, Nancy

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About Best Western Hotel CrystalAbout Best Western Hotel Crystal

Location

This hotel is conveniently situated in the centre of Nancy, only a few paces from shops, museums, restaurants, banks and connections to the public transport network.

Facility

58 rooms, including 10 single rooms, are located on 4 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A variety of shops are available, including a souvenir shop. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Best Western Hotel Crystal Amenities at Best Western Hotel Crystal

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

337

Very Good

383

Average

106

Poor

37

Terrible

23

Recent Reviews: 886

  • User:Laurent M

    Trip type:

    Disappointing stay at Best Western Plus Crystal, Nancy

    rating08 Sept 2025

    After several stays at the Best Western Plus Crystal in Nancy, my recent visit was extremely disappointing and marks the end of my patronage. Upon arrival, there was nobody to greet us—the only...

  • User:Seaside61237490092

    Trip type:

    Beautiful design - excellent value for money

    rating03 Aug 2025

    Great location near the train station. Also just a few minutes' walk from Place Stanislas. I have received an upgrade and my room had a very nice design and colour scheme. The staff were very...

  • User:SaschaDoobe

    Trip type: Couples

    Solid

    rating26 Jul 2025

    Early check-in was possible without any problems, room small but sufficient for a city trip. The bathroom was modern, shower ok, air conditioning easily adjustable, small minibar. The only thing I...

  • User:Sandy D

    Trip type:

    Beautiful hotel!

    rating25 Jun 2025

    This was our second visit in a couple of years. The hotel is beautiful! The rooms were deluxe, nicely sized, had a great shower stall (a hand rail would be helpful for a slippery surface) great...

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