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Hotel La Citadelle Metz - MGallery

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Hotel La Citadelle Metz - MGallery

locationFrance, Metz

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About Hotel La Citadelle Metz - MGalleryAbout Hotel La Citadelle Metz - MGallery

Location

This hotel welcomes guests in Metz.

Facility

The hotel has a lift and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics, a spa, a sauna and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel La Citadelle Metz - MGallery Amenities at Hotel La Citadelle Metz - MGallery

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Golf

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      Gym

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      Massage

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

484

Very Good

411

Average

148

Poor

51

Terrible

18

Recent Reviews: 1112

  • User:helenturnerinbox

    Trip type:

    Never again!

    rating25 Sept 2025

    Terrible attitude of staff - I have never experienced such rudeness when politely asking why a ‘deluxe’ room has a view of the rubbish bins…

  • User:BriDeehan

    Trip type: Couples

    Almost there

    rating14 Aug 2025

    Excellent location for a quality hotel. Superb staff. Car park is difficult with not very wide bays and full from late afternoon onwards. No bar or outside seating unless you are using the restaurant...

  • User:shuffle81

    Trip type:

    5 star comfort, 1 star attitude - and the billing system from the Stone Age

    rating29 Jul 2025

    Let me summarize my experience as a little story. Part 1. I book a room in this hotel for a part of the anniversary trip with my partner; the booking is through the Accor website, with a prepaid...

  • User:Rachel L

    Trip type: Couples

    Great location to walk into town

    rating28 Jul 2025

    Found this lovely hotel at a great price on booking.com-we were just doing a one night stay on a road trip stop over. We arrived on a Sunday night to a really warm welcome. The hotel was full but we...

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