


72+ photos
This hotel is located in the suburbs of Marseille, a short drive away from the town of Cassis. The nearest train station is La Timone, some 12 km away. Shops and public transport links can be found 2 km from the hotel.

184 Avenue De Saint Menet
Check-in from 3:00 PM · Check-out by 11:00 AM

184 Avenue De Saint Menet
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
730 reviewsUser: alia q
Trip type: Family
Disappointing manager
Dear GregorI am extremely disappointed with the service that I received in one of the hotels that you are in charge off. The initial incident was not as bad as what happened after. Overall this is not something you expect from such a big and popular establishment like Novotel!!!On the first day of going to the breakfast buffet we saw there were just scrambled eggs (we had no issue with this at all… Dear GregorI am extremely disappointed with the service that I received in one of the hotels that you are in charge off. The initial incident was not as bad as what happened after. Overall this is not something you expect from such a big and popular establishm…
User: lwa3
Trip type: Family
Very average and not the Novotel experience you would expect!
We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice.Cons - it took 9 days from us reporting the fridg… We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of char…
User: tur562
HOTEL NOVOTEL MARSEILLE EAST - LA VALENTINE
We spent 2 nights August 29 and 30). I have been a Gold Accord member for over 20 years and this is the first time I have faced such a situation.I find it unacceptable not to warn your customers when booking that certain categories of customers are allowed to bathe fully clothed, whether they are men or women. While your hotel is ALLSAFE labeled, how can you ensure that the water is clean, how can… We spent 2 nights August 29 and 30). I have been a Gold Accord member for over 20 years and this is the first time I have faced such a situation.I find it unacceptable not to warn your customers when booking that certain categories of customers are allowed to…
User: Serge R
Trip type: Friends getaway
Old
I like to come back to the Novotel. The building bring back in time is so old. Can you do better TV channels no English? American yes but not English. The Staff are helpful and friendly. Do we will come back? Yes J2951XTManuelP, Front Office Manager at Novotel Marseille Est Porte d'Aubagne, responded to this review Good evening Thank you very much for your comment, which we take into account.… I like to come back to the Novotel. The building bring back in time is so old. Can you do better TV channels no English? American yes but not English. The Staff are helpful and friendly. Do we will come back? Yes J2951XTManuelP, Front Office Manager at Novo…
User: Kenny B
Nice enough hotel
This hotel was booked a little late because of problems with our holiday - however - the service and experience despite this was excellent!The room was nice enough but overall the hotel felt a little dated and in need of modernization, especially the bathroom! The restaurant was of good quality and convenient. This hotel is not near to the center of Marseilles! J2951XTManuelP, Front Office Mana… This hotel was booked a little late because of problems with our holiday - however - the service and experience despite this was excellent!The room was nice enough but overall the hotel felt a little dated and in need of modernization, especially the bathroom!…
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