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Hotel ibis Marseille Centre Gare Saint-Charles

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Hotel ibis Marseille Centre Gare Saint-Charles

locationFrance, Marseille

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About Hotel ibis Marseille Centre Gare Saint-CharlesAbout Hotel ibis Marseille Centre Gare Saint-Charles

Location

This hotel is located right in the heart of Marseille.

Facility

The hotel has a lift and features 172 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. A desk is provided. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Guests can enjoy indoor activities, including darts. In the evenings, guests can unwind to live music.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel ibis Marseille Centre Gare Saint-Charles Amenities at Hotel ibis Marseille Centre Gare Saint-Charles

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Darts

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

503

Very Good

1020

Average

383

Poor

114

Terrible

57

Recent Reviews: 2077

  • User:Jorgen A

    Trip type: Solo travel

    Not for breakfast lovers!

    rating28 Jun 2025

    This hotel has a great location, but that is about it. I spent two nights here due to the location, but next time I will pick somewhere else. The overall impression of this Ibis hotel is sloppy and...

  • User:SRAG_reviews

    Trip type:

    Convenient Location and Helpful Services

    rating27 May 2025

    Ibis Saint-Charles in Marseille is in a great location—just a 2-minute walk from the metro station, which has plenty of shops where you can grab essentials, food, or coffee. The area is...

  • User:Carol B

    Trip type:

    Mediocre Hotel, $731 mistake

    rating09 Apr 2025

    I was extremely disappointed in this hotel, in management specifically (for reasons below). When I entered my room it smelled like an ashtray. Do they still allow smoking in rooms? I switched to a...

  • User:Rmann j

    Trip type: Friends getaway

    Terrible experience...very weak customer service

    rating18 Oct 2024

    I and my wife checked in the hotel on 12 October 2024 about 11.30am and we were told that our room would be available by 3pm. When we called around 3pm, the reception guy told us arrogantly and...

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