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Notre Dame De La Sarte

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Notre Dame De La Sarte

locationLourdes, Lourdes

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About Notre Dame De La SarteAbout Notre Dame De La Sarte

Location

Offering spectacular views of the Pyrenees and enjoying a favourable location on the bank of the river Gave de Pau, the hotel is easily accessible and only 400 m from the entrance to the Sanctuary of Lourdes. A bus stop is about 5 minutes away on foot, and the train station is roughly 15 minutes away. Tarbes Ossun Lourdes Airport is about 20 km and Pau Airport about 45 km away.

Facility

The hotel has 118 rooms, including 22 single rooms and 73 double rooms, which are located on 6 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, individually adjustable heating and a fan. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A desk is provided. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. A variety of activities are available at the hotel, for example crazy golf, fishing and horse riding or, for a fee, cycling/mountain biking and golf. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and bowling. A spa and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and live music. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Notre Dame De La Sarte Amenities at Notre Dame De La Sarte

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Massage

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      Minigolf

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      Sun terrace

LocationLocation

Map preview

Around this property:

Bus Station

0 m

Golf Course

0 m

Restaurants

0 m

River

0 m

Train Station

0 m

City Centre

800 m

Tourist Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

67

Very Good

61

Average

35

Poor

15

Terrible

18

Recent Reviews: 196

  • User:Sightseer382170

    Trip type: Friends getaway

    Rude dining room staff and old facilities

    rating25 Mar 2026

    This is NOT a 3 star hotel. I agree with other travellers that it is more in line with a hostal. The carpet in the bedroom was stained and dirty. The bathroom ceiling has open slats which you can see all the pipes. The food in the dining room was awful and the female waiting staff member very rude. Kicked the kitchen door constantly to open it and on our first night started sweeping the floor when we were eating. We had a set menu as we were in a group and although I had previously advised that I did not eat meat, no alternatives were given only the meat removed from my serving. After the second night and after much persuasión, an omelette was made much to the disgust of the rude female waiting staff. I do not recommend staying in this hotel as they are many more hotels in the area which hopefully would welcome tourists.

  • User:Adventure752116

    Trip type: Solo travel

    Book in eat out...

    rating10 Oct 2024

    I booked a single room in this hotel 7th until 10 of Oct, the room was cell like in appearance but clean and very adequate for one,plenty of hot water and clean towels. Here is the strange part , as i was full board I was asked three times to eat lunch outside of the hotel by the management, once in a hotel over the bridge and twice in the restaurant brasserie Italian, beside the hotel It was quite funny on reflection and a very faulty towers scenario. To be honest the staff were very good about the whole thing and I was well looked after It's a very comfortable hotel and clean and neat You quite simply get what you pay for I will return and stay there again No problem at all I recommend this hotel without hesitation.

  • User:René A

    Trip type: Solo travel

    Dated, very friendly staff

    rating23 Sept 2018

    I was visiting Lourdes and my precious favourite hotels have all closed or no longer exist. I am sorry to say that Lourdes is losing it's clientele little by little. Each new year I visit, the less people I see compared to the 80's and 90's.It is a lot easier to find a hotel now that in the past. I choose this on price as I only needed a bed for the night. I also needed a parking which they had. It was relatively expensive at 8 Euros considering the room cost me 38 Euros. I did not have breakfast which was also extra as I needed to be at the baths early.The room was dated, very basic, more suited to the early 60's and has obviously been treated with loving tender care for a long time. The fire escape is on the outside, a metals stair case. I always check how I might get out in case of fire after a previous experience in a hotel in Luxembourg.The staff were extremely friendly and helpful. It was reasonable for a night but lacks any character. If you are visiting Lourdes and need to stay a night maybe two then it would be fine.

  • User:swissarmo

    Trip type: Couples

    Rude and offensive receptionist

    rating05 Jun 2018

    We booked for our honeymoon, reading the hotel policies that dogs are accepted. The receptionist said we cannot leave our dog alone even for an hour to visit the sanctuary. He dared to say that we should not leave our dog, and went on to comparing it to a child, that if it was a human child we would not have left it?!??! Absolutely nonsensical, considering DOGS are not allowed to the sanctuary. We cancelled immediately! Have never been given life advice from hotel staff before, inappropriate and rude to customers! Pierre D, Propriétaire at Adonis Lourdes Notre Dame De La Sarte, responded to this review Bonjour, C'est un débat intéressant que vous soulevez : devons nous acceptez que des clients utilisent l'hôtel comme garderie d'animaux parce que ceux-ci ne sont pas admis dans les Sanctuaires ! C'est ce que vous n'avez pas voulu comprendre et qui vous a énervé. Dans ce cas mieux vaut effectivement annuler la réservation. Cela ne nous pose pas de problèmes d'accueillir des chiens (moins de 5kg) mais pour avoir vécu une mauvaise experience avec un chien qui pendant plus de 2 heures à aboyé dans la chambre en absence de ses maîtres nous préférons aujourd'hui dès l'arrivée des clients les informer de ces nouvelles dispositions. Une prochaine fois, acceptez ces arguments, ne vous énervez pas, n'insultez pas le réceptionniste, ne vous défoulez pas en laissant un mauvais commentaire sur TriAdvisor et puis ... en voyage de noce, occupez vous plus de votre mari que de votre chien !Bien cordialement :)

  • User:robertsF6186PG

    Trip type: Couples

    Good stay

    rating27 May 2018

    Comfortable hotel, free Wi-Fi, good breakfast selection, large public parking area nearby. 10 to 15 mins walk to the Shrine. Friendly staff. Quiet hotel, no problems. Good value, worth a look if you want to stay in Lourdes

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