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Comfort Aparthotel Lourdes Lorda

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Comfort Aparthotel Lourdes Lorda

locationLourdes, Lourdes

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About Comfort Aparthotel Lourdes LordaAbout Comfort Aparthotel Lourdes Lorda

Location

Only 500 m from the Sanctuary, this aparthotel is surrounded by the Pyrénées and the Pic du Jer. This perfect location combines quick access to all the conveniences of the city and is only 15 minutes away from the wildlife and the beauty of the National Park of the Pyrénées. The town of Lourdes, where guests will find shops, restaurants and bars, is approximately 500 m from the city hotel, and Lourdes bus and train stations are around 2 km away. Nearby airports include Tarbes Ossun Lourdes (approximately 15 km away) and Pau (around 60 km away).

Facility

The apartment hotel has 89 non-smoking rooms, including 5 suites, 5 single rooms and 74 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, fishing and hiking. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. The apartment hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Comfort Aparthotel Lourdes Lorda Amenities at Comfort Aparthotel Lourdes Lorda

  • Facilities

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      Air conditioning

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      24-hour reception

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      Hotel Safe

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      Currency Exchange

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      Lifts

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      Café

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      Bar(s)

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      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

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      Laundry Service

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      Bicycle Cellar

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      Car Park

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      Garage

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      TV Room

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      Laundry Facilities

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      Pets

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      Disability-friendly

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      Wifi

  • Building Information

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      Located on main road

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      Year of renovation

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      Number of Floors - Main building

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      Terrace (m²)

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      Number of Rooms (total)

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      Number of Single Rooms

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      Number of Double Rooms

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      Number of Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      City Centre

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      Shopping opportunities

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      Restaurants

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      Bars / Pubs

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      Bus Station

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      Train Station

  • Hotel Type

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      City Hotel

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      Apartment Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Hand sanitiser

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      Housekeeping only upon request

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

  • Meals

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      Half Board

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      Full Board

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      Breakfast Buffet

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      Set menu lunch

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Object Information

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      Fax

  • Payment

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      American Express

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      VISA

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      MasterCard

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Satellite/cable TV

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      Internet access

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      Kitchenette

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      Fridge

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      Air conditioning (centrally regulated)

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      Central Heating

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      Lounge

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      Balcony/Terrace

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      TV

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      Double Bed

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      Air conditioning (individually regulated)

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      Heating (individually regulated)

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      Oven

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      Microwave

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Sun terrace

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      Cycling/Mountain Biking

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      Golf

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      Number of Pools

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

8

Very Good

6

Average

6

Poor

3

Terrible

3

Recent Reviews: 26

  • User:Laura L

    Trip type: Family

    Review the hygiene very welcome

    rating06 Apr 2026

    The hotel and well located the reception and very well nothing to say the apartments are quite large well arranged (unfortunately you have to review the hygiene bin soiled the floor is not cleaned properly complaints are also reviewed the hygiene its important mattresses are whiter but yellow the curtains stain the windows edges black soiled the hair on the sheets and mattresses) beyond its I still find that the hotel and well equipped dry washing machine Lift , the quantity at the towel levels and to review we change towels after 3 days I find a little abused, the furniture is well damaged vmc that no longer works I hate to deposit bad reviews but have to change things not one but several comments are like mine take from customers his goods but make them want to come back is another heavy welcome millions of pilgrims to continue earning money we have to question and put order where there is need (it is not against the ladies of the reception who do a perfect job the smile always present Originally submitted in French on www.tripadvisor.fr. View originals.

  • User:Marion M

    Trip type: Friends getaway

    Horrible surprise

    rating10 Nov 2025

    Dirty room, no hot water. We found a kitchen utensil that had obviously not been washed for weeks or even months: it was greasy and gave off a smell to vomit. The shower water was yellow, but we don’t know why. Very bad experience. Originally submitted in French on www.tripadvisor.fr. View originals.

  • User:Nivedah K

    Trip type: Family

    Rude staff, poor customer service!

    rating15 Apr 2025

    Please AVOID. Staff are rude and are not welcoming. Stayed with family over 2 days. Poor customer service, very rude and hardly anyone working at reception. No one cleaned the rooms or topped up anything. Rooms are very poorly maintained and lots of stains on the sofa and the bathroom floors had lots of hair and dirt before we arrived. Sticky floors with some drips all the way through the floor. It was only for two nights and we just got on with it. But on the day we were leaving one lady shouted at our 8 year olds kids as they wanted to ask something. The kids came back in tears as they were shouted at for playing ‘loudly’. They never even got to ask what they wanted and were left upset. They appear to lack communication skills and overall awful service. They lock the toilets in the main reception area and hardly have this accessible for anyone. This is absolutely disgraceful.For breakfast they had not catered for vegans and had out of date soft cheese. When we pointed this out the lady apologised but didn’t even think of checking or removing the ones they had on display. All the soft cheese were out of date by over 5 days - dates 10th April when we used it on 15th April. Later, they also lied that they don’t stock any food out of date. Never stayed in a hotel with such bad service. Would not recommend at all, if you want to have better service look elsewhere!

  • User:ajsiromani

    Trip type: Couples

    Good hotel near the sanctuary

    rating01 Oct 2024

    Zenitude Lorda is a good Aparthotel, little less than One Kilometer from the Sanctuary. Rooms are of different sizes, We go a smallish room. Room was well equipped as promised, with a small kitchenette and sufficient Crockery Cutlery and Equipment.Staff at the reception were extremely helpful and friendly.Only negative was that the room we got had a Deep Bathtub - unsuitable for senior citizens.

  • User:lyndonn283

    Trip type:

    Nice self catering apart/hotel

    rating22 Apr 2022

    The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

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