Celestins Spa Thermal & Hotel - Vichy

Name: Celestins Spa Thermal & Hotel - Vichy
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Clermont-Ferrand, france
Telephone: +44-204-505-9777
Rating: 4.2

Vichy, Clermont-Ferrand

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About Celestins Spa Thermal & Hotel - Vichy

Location

This hotel is located in Vichy.

Facility

The hotel has a lift and features 131 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. With golf available, active guests can exercise to their heart's content. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Celestins Spa Thermal & Hotel - Vichy

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Billiards/Snooker
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

776

Very Good

519

Average

225

Poor

Terrible

Recent Reviews: 1643

User:Sherpa04616533511
Trip type: Family
Conveniently located for Thermal Water Treatment in Vichy
15 Apr 2026
My wife and me were staying at Celestine SPA Hotel in Vichy for the second time. This time we booked initially 10 days, but later have extended our stay for another few days.We were feeling like home at this place, hotel staff was waiting for us and everything met our expectations. We use to stay in Celestine SPA hotel for thermal water treatment. The hotel staff in advance kindly booked us an appointment with thermal doctor to get a thermal water advise and prescription as well as issued water source access cards. This helped us a lot to save our time and efforts.Our room was really great with park view, big enough and convenient to stay long time on hotel premises.We have to mention in particular an excellent breakfast, reception staff, restaurant and room service, and very warm welcome upon out arrival.This hotel is conveniently located in the Thermal District of Vichy, with quick and easy access to Thermal Water Source, shopping and historical centre of the city.Advise everybody to stay in this place and you will not be dissatisfied.Alex and NataliyaToronto, Canada Olivier M, Service clients/Réception at Celestins Spa Thermal & Hotel by Vy Resort, responded to this review Dear Guest,Thank you for sharing your experience at Vichy Célestins Spa Hotel. We are delighted that you and your wife felt at home during your extended stay and that our staff could meet your expectations. It is gratifying to know that the pre‑booked thermal doctor appointment and the access cards facilitated your treatment, and that you enjoyed the park‑view room, breakfast, restaurant and room service. We also appreciate your comments on our convenient location in the Thermal District. Your recommendation is highly valued. We look forward to welcoming you back for future visits.Kind regards,OlivierGuest Experience Manager
User:Tourist39491965256
Trip type: Couples
Great stay at the Célestins!
21 Feb 2026
We had an awesome stay at the Célestins. The place is super chill and relaxing, but what really made the difference was Francesco, super friendly, helpful, and always on point. He made us feel right at home. We’ll definitely be back! Céline D, Service clients/Réception at Celestins Spa Thermal & Hotel by Vy Resort, responded to this review Dear Guest,Thank you so much for your wonderful review following your stay at the Vichy Célestins Spa Hôtel.We are absolutely delighted to read that you had such an awesome and relaxing experience with us. Creating a calm and welcoming atmosphere is at the heart of what we do, and it is truly rewarding to know that you felt right at home.A very special thank you for highlighting Francesco. Your kind words about his friendliness, helpfulness, and professionalism mean a great deal. We will be sure to share your compliments with him — he will be thrilled to know he made such a positive impact on your stay.It would be our pleasure to welcome you back for another relaxing escape in the near future.Warmest regards,Céline, Guest Experience Manager.
User:Christopher I
Trip type:
Probably the worst thermal spa hotel in Europe
26 Jan 2026
Probably the worst thermal spa hotel in Europe. A complete waste of time and money. Sincerely strong recommendation to avoid this hotel and especially the spa, which is unbelievably unsatisfactory and below the standards elsewhere in Europe. Olivier M, Service clients/Réception at Celestins Spa Thermal & Hotel by Vy Resort, responded to this review Dear Guest,We regret that your experience did not correspond to your expectations.However, we are surprised by the tone and the extreme nature of your comments, which do not reflect the feedback usually shared by our guests nor the standards we apply daily.Our thermal spa operates in accordance with strict European regulations and quality protocols.sincerelyOlivier Guest Experience Manager
User:W8027NValexanders
Trip type:
Excellent stay, perfect way to celebrate a New Year!
04 Jan 2026
We have visited the Celestines Spa Hotel several times before. As always, the staff was welcoming, the spa facilities were excellent, the restaurant was great, and the rooms were wonderful!We highly recommend it to all sophisticated guests and romantic couples! Olivier M, Service clients/Réception at Celestins Spa Thermal & Hotel by Vy Resort, responded to this review Dear Guest,Thank you for taking the time to share your experience at the Vichy Célestins Spa Hotel. We are delighted to hear that you continue to enjoy our welcoming team. Your recommendation to others is greatly appreciated and motivates us to maintain the high standards you have described. We look forward to welcoming you back on your next visit. Our commitment to providing you with a refined and relaxing experience remains our top priority.Sincerely,OlivierGuest Experience Manager
User:ladykixx
Trip type: Couples
A Pleasant Surprise in Vichy
11 Sept 2025
We travelled to Vichy for a triathlon race and this hotel made our stay memorable! We arrived without high expectations and were very pleasantly surprised.Room & CleanlinessAlthough the hotel is somewhat dated, it is exceptionally clean and very well maintained. Our room and bathroom were both spacious and we especially enjoyed the large terrace.Staff & ServiceThe staff were consistently pleasant and attentive, which made the stay even more enjoyable.LocationThe location is perfect — in a park by the river and only a short walk to the town centre and the train station.Food & DiningBreakfast was limited in variety but very tasty and of good quality (the crepes were a highlight). We did dine once at the hotel restaurant for dinner and while the food itself was good, the portions were small (which we didn't mind) and the prices extremely high. This was the only real disappointment of our stay, but thankfully there are plenty of great dining options nearby.FacilitiesWe also made use of the rooftop pool, which was very pleasant and quiet — a great place to relax before or after the race :) SummaryOverall, we had a very positive experience and would definitely stay here again if we return to Vichy. Thank you! Céline D, Service clients/Réception at Celestins Spa Thermal & Hotel by Vy Resort, responded to this review Hello ladykixx,Thank you very much for sharing your experience! We are delighted that your stay was memorable and that our location, the cleanliness of our rooms, the terrace and the rooftop pool contributed to your comfort and relaxation.We have taken note of your comments regarding breakfast and the restaurant, and we will pass them on to our teams so that we can continue to improve our guests' experience.It will be our pleasure to welcome you back on your next visit to Vichy, and we wish you every success in your upcoming races!Kind regards, Thierry Guest Relations.