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Hotel De L'octroi

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Hotel De L'octroi

locationCarcassonne, Carcassonne

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About Hotel De L'octroiAbout Hotel De L'octroi

Location

This hotel warmly welcomes guests in Carcassonne.

Facility

The hotel has 23 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, room service and a laundry service. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a plug adapter and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel De L'octroi Amenities at Hotel De L'octroi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Garage

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      Hotel Safe

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      Laundry Service

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Golf

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

222

Very Good

224

Average

106

Poor

20

Terrible

19

Recent Reviews: 591

  • User:Cueva-boy

    Trip type: Couples

    Great little hotel; highly recommended.

    rating28 Dec 2025

    This is a very nice hotel. The very pretty young woman on reception is very helpful and polite, nothing was too much trouble, and always with a lovely smile. The room was small (and a little warm) but we were in Carcassonne for Christmas, the market, La Cite, La Barbacane, Narbonne & Les Grands Buffets, so it was to sleep in. Breakfast was fantastic. Cheeses, ham, yoghurts, the bread was superb. My wife is coeliac and she had a good choice of bread and buns. We paid for secure parking. A little kettle would have been nice, but we find that increasingly hotels don't provide them, so OK.

  • User:Linda W

    Trip type: Couples

    Nice hotel in great location but breakfast not worth €15

    rating10 Sept 2025

    Hotel was really nice , clean and friendly staff. We walked there in 25 mins from train station and a taxi to airport was €20.Location is ideal for exploring the old and the new town. The couple of minor downsides were the lack of tea/coffee facilities in the room and the ridiculous cost of the breakfast. We only had it one day and although it was all nice produce just underwhelming for the price.

  • User:Ever813

    Trip type: Couples

    Small hotels often provide the best experiences, and this one was no exception.

    rating05 Nov 2024

    We rented two rooms at Hôtel L'Octroi, and everyone enjoyed the stay. Small hotels often provide the best experiences, and this one was no exception.From the friendly staff to the nicely set breakfast and vibrant pop art decor, there was nothing to complain about. The location is also very convenient, with parking just a few meters from the entrance.On our checkout day, while waiting for our friends to return from Avignon, the attendant graciously invited us to relax in the lobby. When we offered to pay for our coffee, she surprised us by saying it was on the house!I’ll definitely choose this hotel again on my next trip to Carcassonne.

  • User:Hayley R

    Trip type: Family

    Great experience

    rating09 Sept 2024

    A perfect little hotel, situated in a perfect location a few minutes walk to the medieval cite up a small hill.Hotel is very clean, rooms small but clean and comfortable.The staff are all very pleasant and extremely helpful. We enjoyed our stay very much.

  • User:lisa s

    Trip type: Solo travel

    A basic hotel with an amazing location

    rating31 May 2024

    Awarded 4 stars simply for the fabulous location, just a short two minute walk up the hill to the most amazing castle, worthy of a Disney set.The hotel staff were friendly and helpful. Breakfast was good, if not a little over priced. (€15 for a continental breakfast). The small heated outdoor pool, was a nice touch after a day of sightseeing. The rooms were clean with quirky decor, although they were vety small. My room had no wardrobe and no real space to add one. The only storage was a drawer in the bathroom. The bath was tiny, with a temperamental overhead shower. There were also areas in the bedroom where wallpaper was peeling. Not the best hotel that I've ever stayed in but if you're looking for location than this hotel is the one!

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