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Jules Cesar Arles Hotel & Spa – Mgallery

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Jules Cesar Arles Hotel & Spa – Mgallery

locationArles, Arles

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About Jules Cesar Arles Hotel & Spa – MgalleryAbout Jules Cesar Arles Hotel & Spa – Mgallery

Location

This tradition-rich hotel is located at the heart of Arles, close to St. Trophimus Church. Links to the public transport network may be reached in just a few minutes walk.

Facility

52 rooms, including 3 suites and 4 single rooms, are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge). Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including 2 restaurants, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet and dinner are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Jules Cesar Arles Hotel & Spa – Mgallery Amenities at Jules Cesar Arles Hotel & Spa – Mgallery

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Foyer

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      Lifts

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      Café

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      Bar(s)

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      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Bicycle Hire

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      Car Park

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      Garage

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      Laundry Facilities

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      Pets

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

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      Year of construction

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      Number of Floors - Main building

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      Number of Rooms (total)

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      Number of Single Rooms

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      Number of Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      Public Transport

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Mandatory mask-wearing

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Medical teleconsultation

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      Contactless room service

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      ALLSAFE (Accor/Bureau Veritas)

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

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      Protective equipment for guests

  • Meals

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      Half Board

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      Breakfast Buffet

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      Special Diet

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      Special Offers

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      Continental Breakfast

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

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      JCB

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Radio

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      Internet access

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      Minibar

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      Fridge

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Pool bar

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      Sun loungers

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      Parasols

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      Jacuzzi

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      Sauna

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      Sun terrace

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      Steam bath

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      Aerobics

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      Gym

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      Horse Riding

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      Cycling/Mountain Biking

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      Children's Entertainment

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      Number of Pools

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      Aerobics

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      Tanning Studio/Solarium

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

457

Very Good

296

Average

151

Poor

58

Terrible

36

Recent Reviews: 998

  • User:Nicolas S

    Trip type: Solo travel

    The best of the best in Arles, an iconic hotel!

    rating09 Feb 2026

    Hôtel & Spa Jules César is the best of the best in Arles. It's iconic, sophisticated and very comfortable! It blends the calm of a former monastery with Christian Lacroix’s bold, colourful style, mixing history with modern comfort in a way that feels effortless. Art and design sit naturally alongside warmth and relaxation, and everywhere you go, you feel the spirit of Arles. From the historic buildings and peaceful gardens to the suites, pool, spa (it's truly fabulous), and Lou Marquès’ food, the hotel feels like a place to experience greatness!

  • User:ksaladful

    Trip type: Solo travel

    Friendly staff

    rating18 Dec 2025

    David and Lea were very helpful and friendly during my stay, especially with my valet parking and luggages. Great location.

  • User:Escape34007

    Trip type: Couples

    Good

    rating12 Aug 2025

    A nice hotel in a very central area to all sites . The decor is eclectic not everyone taste. The staff were pleasant a very special mention to Mellisa at the bar who went out of her way to make our stay enjoyable. Overall I recommend this hotel in Arles and would stay here again.

  • User:Dallym959

    Trip type: Couples

    Remarkable hotel staff and amenities in a delightful town (just an extra day to leave after market day).

    rating03 Jun 2025

    Maybe it deserves 5 stars but we were annoyed when we realised the hotel was part of the Accor group and we were not allowed to use my spouse’s membership to accrue points.That said, we enjoyed the hotel very much and felt the service was remarkable. Saturday is market day in Arles, just out side the hotel. Vehicular traffic is not possible so the staff escorted us around the back and checked on us while we were waiting. Remarkable.The restaurant food and service, room,wifi and bed were excellent and the hotel position next door to the tourist office was handy. The town itself is delightful.

  • User:S8918VZ_

    Trip type: Friends getaway

    Disappointing Experience – Not Recommended

    rating23 May 2025

    The "Julius Caesar" hotel may look impressive from the outside, and the lobby and bar are indeed stylishly designed, offering a unique and artistic atmosphere. However, there is absolutely no connection between these public spaces and the disappointing condition of the rooms. The room décor ranges from something resembling a bordello to a stark, cold hospital-like feel. The overall atmosphere is gloomy, the minimalist design is uncomfortable, and no sense of luxury or indulgenceHot water was limited, the bathrooms were extremely basic, and the furnishings were outdated and sparse. The service was equally disappointing – the front desk staff, particularly David, showed no willingness to assist or make our stay pleasant. We received no information about the area, and not even a welcoming smile.The hotel is not located in the city center out of the old town, but rather in a less attractive area. There are far better and more pleasant hotels in the vicinity.We wanted to leave, but found out that the booking policy is very strict – no cancellations or refunds allowed. Only upon checkout did we learn that breakfast is not included and costs an additional €25 per person. There was also an extra charge for having our luggage brought to and from the room.In summary – a very disappointing experience. Not recommended and definitely not worth the price. Jérémy Lyonnet, Directeur général at Jules Cesar Arles Hotel & Spa-MGallery, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While we deeply regret that your experience did not meet your expectations, we appreciate the opportunity to respond and clarify a few points.You rightly note the uniqueness of our lobby and bar — spaces that reflect the artistic vision of Christian Lacroix, who reimagined this former 17th-century convent with bold and theatrical flair. That spirit continues throughout the hotel, including the rooms, which embrace contrasting moods and styles — sometimes surprising, often unconventional, but always intentional. We understand that such a strong design identity may not appeal to all tastes, especially for guests seeking more traditional luxury aesthetics.As for the room and bathroom amenities, please rest assured that we meet the requirements of a 5-star classification, with regular quality checks. That said, your remarks regarding the hot water and furnishing will be reviewed with our technical and housekeeping teams for follow-up.We are genuinely sorry to read that your interaction with our front desk team was not warm or helpful. This is far from our usual standards of service, and we will speak directly with the team member you mentioned to ensure such impressions are not repeated. Our staff is typically praised for their attentiveness and care, so this feedback will be taken seriously.Regarding location: the hotel is, in fact, located at the entrance of Arles’ old town — a peaceful position just a few steps from the Roman arena and other UNESCO World Heritage sites. We apologize if this was not clear prior to your arrival.Concerning the pricing and cancellation policy, these conditions are always communicated at the time of booking, especially when a non-refundable rate is selected. Similarly, services like breakfast or porterage are optional and clearly detailed on our website and partner platforms. Still, we understand that unexpected charges can feel frustrating at the end of a disappointing stay.While we regret that your experience did not reflect the indulgence you were hoping for, we hope you’ll allow that many of our guests do find charm, authenticity, and comfort in our singular style and service.With our sincere regards,The ManagementHôtel & Spa Jules César – MGallery Collection – Arles

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