Zenitude Hotel Residences Les Hauts D'annecy

Recent Reviews: 926

• User:Pebe89

  Trip type: Couples

  Great hotel, nice location

  20 Mar 2024

  We stayed here for the weekend of the 15th march for two nights. The hotel in itself is nice.It’s about a 15 minute walk into the centre so location is pretty good. The room was your standard hotel room with everything you need from a comfy bed with black out shutters which were great. Tea and coffee making facilities and a mini kitchen with fridge so you can’t go wrong.The staff were brilliant on the reception, very helpful including helping us print out our tickets to go see the football. Didn’t attend breakfast but I believe you can pay on arrival for that. Would recommend if you are visiting for a few days and want to look around the touristy stuff.

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• User:Sabaudia73

  Trip type:

  Not the best experience

  07 Aug 2022

  The residence is situated close to the main high way. The studio that we had was not bad and relatively well equipped. Check in was ok. We were requested to pay upfront our full stay. Did not receive an invoice and had to ask for it on check out.There is no AC so the room were very hot and we had to borrow fans and slept windows opened. It is very noisy and every night we could see men drinking alcohol whilst seating in the car park. on Saturday they stayed until 6 am. We did not sleep well at all.The studios are ok and well equipped. No cleaning for our 3 days stay. Bathroom is spacious. Bed and linen is of good quality.Staff are not well trained and not very professional which i think is due to a lack of training. I had a major issue on check out and was basically told off by the receptionist. Will not return and ot recommend this place. Stay away, there are better places near by.

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• User:DavidK8388

  Trip type: Business

  Cheap hotel

  11 Oct 2021

  The rooms are OK, however didn't feel so safe. There were constantly shady men drinking beer in the parking lot. Breakfast was normal in french standards. Cleaning service is not daily. The hotel is located 15 minute walk from restaurants and town center. Overall it's OK for a budget room for a few nights.

• User:kkiyer13

  Trip type: Family

  Budget friendly good hotel

  31 Dec 2020

  I am presently reviewing sitting inside the hotel.We have booked for three nights and here is my review.From Annecy Station, take bus no.2 or 15 and reach the bus stop taillee and walk for around 5 minutes.So getting here is not an issue.As the bus frequency is decent.Bonus points if you have your own car.We spent on a weekly pass which costed around 16 eur and some cents per adult for unlimited rides.Ok so about the hotel.Staffs are friendly.They speak english.The rooms are spacious enough with well equipped Kitchen and toilet/bathroom.Clean towels.The Kitchen has necessary items except the coffee mug which is still not a problem as there are glasses.I am cooking in the kitchen for my child and i am very happy about it.For this budget its a go ahead hotel.You may have to stockup on some groceries as there its not seemed to have any supermarket close to the hotel.Overall its a good stay.

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• User:FairCityFrasie

  Trip type:

  Okay For Overnight Kip - But That's As Much As You Get

  15 Feb 2020

  We were heading down to Courchevel for a week's skiing and chose Hauts d'Annecy for our overnight stay. It did as it said on the tin and mostly met our expectations. The two-bedroom apartment was more spacious than we'd anticipated and had beds to sleep 6, a kitchen/lounge and a bathroom. The guy on reception was welcoming and checked us in quickly and without fuss. There is secured parking (3 Euros per night) but we'd already parked-up across the road so declined. Okay the decor is a bit clinical and it is fairly basically and cheaply furnished and equipped but comfortable enough (but I'd be reluctant to stay for a week). Only disappointment was that, although we had not pre-booked breakfast, we asked if we could pay for breakfast on the morning of our departure but were told no, because it was "fully booked" - still not sure what that meant as the breakfast room was virtually empty at 9:00am with breakfast laid out and breakfast was, according to the room notes, available until 11am. Onward to McDs! Service, service, service - a ridiculous and disappointing finale to our stay. Direction-Annecy, Chef de Réception at Comfort Aparthotel Les Hauts D'annecy, responded to this review Dear FairCityFrasie,Thank you for taking the time to give us you opinion,This kind of review is very appreciated.We have well took note of the different points to improve.Regarding your breakfast, we order our pastries and bread the day before to receive fresh products in the morning for all reserved breakfast, and it’s possible that we didn’t have enough pastries to receive you for breakfast, and we are really sorry for this inconvenience,We hope to see you again in our establishment or in one of our residence Zenitude in France,Best Regards,Pauline TissotFront office Manger

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