


65+ photos
This hotel is located in the heart of Helsinki.

Pieni Roobertinkatu 1-3
Check-in from 3:00 PM · Check-out by 12:00 PM

Pieni Roobertinkatu 1-3
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
1308 reviewsUser: Seaside788782
Trip type: Solo travel
Felt unsafe and threatened by management
After hearing the restaurant manager at breakfast refer to me as a ‘zombie’, I approached the concierge manager to complain as it really upset me. I’m a woman in her 70s and was travelling alone to visit family in Finland. Both the restaurant manager from breakfast anx the concierge manager were quite hostile towards me in reception.After this I didn’t feel safe and each day after this, my room ke… After hearing the restaurant manager at breakfast refer to me as a ‘zombie’, I approached the concierge manager to complain as it really upset me. I’m a woman in her 70s and was travelling alone to visit family in Finland. Both the restaurant manager from brea…
User: Carla S
Trip type: Friends getaway
Lovely place
The hotel is located in an excellent spot, with everything within walking distance. It is a great place to relax and get some rest. Everything is wonderful, and I slept very well. The hotel is also modern and exceptionally clean, and the bed is fantastic.For breakfast, they have a restaurant that feels like a small café. It is not very large, but the selection of options is very good, and the coff… The hotel is located in an excellent spot, with everything within walking distance. It is a great place to relax and get some rest. Everything is wonderful, and I slept very well. The hotel is also modern and exceptionally clean, and the bed is fantastic.For b…
User: vasula
Trip type: Couples
Top hotel, great location
Beautiful hotel very elegant top service lovely rooms and a good restaurant. Also has a great outside bar. Good location close to harbour and markets. Well worth a stay. Reception H, Guest Services / Front Office at Hotel Lilla Roberts, responded to this review Dear vasula, Thank you very much for detailed review. You accurate description are picturing our Art Deco property with all… Beautiful hotel very elegant top service lovely rooms and a good restaurant. Also has a great outside bar. Good location close to harbour and markets. Well worth a stay. Reception H, Guest Services / Front Office at Hotel Lilla Roberts, responded to this re…
User: Seattle94
Trip type: Family
They do not care of the customers
We had made a reservation for two connecting comfort rooms. Connecting room is the best thing in this hotel. Front desk showed us to our rooms and there were not connected… We got to wait and new rooms were presented and they were connected. I had email and called that I wanted quiet rooms. They placed us right by the door to the floor and on the first floor. So we hear everyone coming in and leav… We had made a reservation for two connecting comfort rooms. Connecting room is the best thing in this hotel. Front desk showed us to our rooms and there were not connected… We got to wait and new rooms were presented and they were connected. I had email and ca…
User: AshWolf
Trip type: Solo travel
You won’t get value here
I’m giving 3, instead of 2, because I don’t have another hotel with which I can compare it to (in Helsinki). The location was solid, but not the experience I was hoping for, given the price. The deluxe room was dark, dank, and rather depressing. There weren’t any welcomes, announcements/info, washcloths, etc. The robes felt like old scratchy, dirty towels that were dried out on the floor. I’m not… I’m giving 3, instead of 2, because I don’t have another hotel with which I can compare it to (in Helsinki). The location was solid, but not the experience I was hoping for, given the price. The deluxe room was dark, dank, and rather depressing. There weren’t…
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