Guests have a choice of 2 junior suites, 5 suites, 200 single rooms and 1001 double rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Guests who have booked all-inclusive will receive a welcome drink. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service, a hotel doctor and a hotel shuttle bus. A business centre with projector, a flip chart and pens and photocopier is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds or children's beds can be provided upon request. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. 2 wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.
Guests can relax and cool off in 12 outdoor pools, and the indoor pool ensures that swimming is always an option, no matter the weather. There are also 3 children's pools. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hotel offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball and basketball. A number of sports are available, including water sports such as snorkelling, diving and water aerobics. For a fee, guests can also enjoy water skiing, windsurfing, kitesurfing, motorboat rides, sailing and parasailing. A wide range of indoor sporting activities are also offered, for example a gym, table tennis, yoga, callisthenics and aerobics or, for a fee, billiards and darts. A range of wellness facilities, such as a spa, a sauna, a steam bath and a hammam, are offered at the complex. For a fee, guests can also take advantage of a spa, a beauty salon and massage treatments. Additional leisure activities include a kids' club, a kids' disco and live music.
Various dining options are available, including a restaurant, a dining room, a café, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes, children's meals, organic food, halal food, food combining and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. The hotel also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
