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Serenity Alma Heights

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Serenity Alma Heights

locationMakadi, Hurghada

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About Serenity Alma HeightsAbout Serenity Alma Heights

Location

Perfect for parents with children, this hotel is situated in a quiet neighbourhood about 18 km from popular sights. The heart of Makadi Bay can be reached in 30 km. The nearest shops are about 18 km away.

Facility

Guests have a choice of 551 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cash machine. Wireless internet access (no extra charge) is provided in public areas. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. A business centre with projector, fax machine, a flip chart and pens and photocopier is available.

Rooms

Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms include a double bed. Extra beds are available upon request for a fee. Guests may securely store their valuables in a safe. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Internet access, a telephone, satellite television, a games console and a plug adapter are provided as well. A hairdryer and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex, which includes 2 outdoor pools (no extra charge) and 2 children's pools is a great place to work out or just relax and unwind. A terrace with sun loungers and parasols is available. A variety of refreshing drinks await guests at the pool bar. Those who wish to stay active while on holiday can enjoy bocce and beach volleyball. For a fee, tennis is also available. The hotel offers numerous indoor sports, including a gym, table tennis, darts and callisthenics or, for a fee, billiards. Various wellness options, such as a sauna, a steam bath, a hammam, a beauty salon and massage treatments, are offered for a fee. Third-party operators offer a sauna and steam bath. Guests of all ages have the opportunity to enjoy a fun entertainment programme (no extra charge).

Meals

Various dining options are available, including a café and a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special. A hot breakfast buffet guarantees a great start to the day. Lunch is served as a buffet, and guests can choose between à la carte and a set menu for dinner. Diet meals, gluten-free meals, vegetarian dishes and halal food can be prepared on request. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Serenity Alma Heights Amenities at Serenity Alma Heights

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

    • -

      Hairdresser

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Small supermarket

    • -

      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

    • -

      Hygiene training for staff

    • -

      Intensified room cleaning

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

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      Wellness facilities with private area

  • Meals

    • -

      à la carte Dinner

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      All inclusive

    • -

      Breakfast Buffet

    • -

      Drinks Included

    • -

      Lunch Buffet

    • -

      Set menu dinner

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      Special Diet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Beach Volleyball

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      Billiards/Snooker

    • -

      Bocce

    • -

      Children's Entertainment

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      Children's Pool

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      Darts

    • -

      Diving

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Massage

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

650 m

Sea

650 m

Restaurants

700 m

Golf Course

5 km

Tourist Centre

18 km

Shopping opportunities

18 km

City Centre

30 km

Bus Station

35 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3962

Very Good

589

Average

191

Poor

84

Terrible

79

Recent Reviews: 4905

  • User:Jord B

    Trip type: Family

    All the animation team are amazing I miss use all see you soon hopefully x

    rating11 Aug 2025

    I loved every minute of my holiday the weathers is amazing the animation team are caring and friendly I met some really good people especially angel tiger Sami Brittany yana ola Daniella turkey. I...

  • User:Stay59803465970

    Trip type: Family

    Outstanding and memorable family holiday

    rating10 Aug 2025

    We had an absolutely fantastic two-week stay at this wonderful family hotel. From the moment we arrived, everything exceeded our expectations. The accommodation was spotless, comfortable, and...

  • User:joncolli

    Trip type:

    Brilliant hotel, facilities and service

    rating10 Aug 2025

    First time in Egypt and had brilliant experience at Serenity Alma Heights hotel. Hotel is very clean and service is excellent, food choices across the multiple restaurants of all different origins...

  • User:John S

    Trip type:

    Amazing resort

    rating09 Aug 2025

    It was amazing and the staff was really nice and my kids had a great time with the animation crew and they were all really friendly

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