Empire Hotel Aqua Park - Couples and Families

Recent Reviews: 145

• User: Anthony D

  Trip type: Solo travel

  If you want a 1970's Hotel this is for you.

  I booked this "3 Star" hotel for a holiday. When I arrived at the hotel, Early in the Morning, The first thing the Night receptionist asked if I wanted an Upgrade, I said Ive already paid for a Double bed with pool view. He wanted to see my booking. I showed him and he wanted to take if off me. I said no that's my copy thank you. The first room which the bell man took me to was that horrendous, I… Read moreI booked this "3 Star" hotel for a holiday. When I arrived at the hotel, Early in the Morning, The first thing the Night receptionist asked if I wanted an Upgrade, I said Ive already paid for a Double bed with pool view. He wanted to see my booking. I showed h… Read more

• User: annrE6236HS

  Trip type: Couples

  Great staff couldn't do enough for us

  Was not the hotel we thought we had book but they made us most welcome and the other hotel was a short walk to use the beach ect we had a few problems but they were sorted out its an old hotel but for the money didn't expect anything Moor this is our first week let's see how the other 3 goWas not the hotel we thought we had book but they made us most welcome and the other hotel was a short walk to use the beach ect we had a few problems but they were sorted out its an old hotel but for the money didn't expect anything Moor this is our first wee… Read more

• User: Martin V

  Trip type: Solo travel

  Bad hotel and service

  Poor accommodation and food, the hotel is old , has constant problems with the lift and all hotel services. The locals, who make up the majority of the hotel's customers, also complain about the food.Poor accommodation and food, the hotel is old , has constant problems with the lift and all hotel services. The locals, who make up the majority of the hotel's customers, also complain about the food.

• User: Outstanding K

  Trip type: Solo travel

  Horrible experience

  I don’t know from where to start right from the beginning to end I had worst experience, I stayed for 4 nights had to change my room 3 times.First night when I got there it was okay , next evening when I was about to go down to restaurant for dinner a big guy was passing by the corridor as I opened the door he tried to push my door to come in I somehow managed to push the door & locked myself… Read moreI don’t know from where to start right from the beginning to end I had worst experience, I stayed for 4 nights had to change my room 3 times.First night when I got there it was okay , next evening when I was about to go down to restaurant for dinner a big guy… Read more

• User: MimGibson

  Trip type: Couples

  Avoid- worst place we ever stayed

  So awful we checked out. We are used to budget hotels, but never this bad. We thought we had booked the Triton beach hotel, but was put in this one. It was so dirty we couldn’t even have a shower. We ate at the hotel when we arrived at 10.30pm, food had been warmed up and I spent the night being ill. The food in the morning was poor, soggy sugary bread with eggs, omelette and pickled salad. We tri… Read moreSo awful we checked out. We are used to budget hotels, but never this bad. We thought we had booked the Triton beach hotel, but was put in this one. It was so dirty we couldn’t even have a shower. We ate at the hotel when we arrived at 10.30pm, food had been w… Read more