Mamaison Residence Downtown Prague

Name: Mamaison Residence Downtown Prague
Address: Na Rybnicku 5, Prague, czech-republic
Telephone: +44-204-505-9777
Rating: 4.2

Mala Strana, Prague, Czech Republic

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About Mamaison Residence Downtown Prague

location

This hotel is located about 800 m from the centre of Prague.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. There is also a washing machine and an ironing set. A telephone, a TV, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Children are well looked after in the kids' club.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Mamaison Residence Downtown Prague

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Disability-friendly
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  Games room
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  Garage
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Golf
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Table Tennis

Location

Around this property:

Airport

17000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 171

User:Music V
Trip type: Family
I will stay here if it is half the price
26 Jun 2026
Over rated ; 220$ per night- internet is @ 18th century speed; no soap in shower; hot cold water mixer needs a computer to set; The room otherwise is new clean and good looking
User:Johann C
Trip type: Family
Dirty carpets and not room cleaning for 4 days
09 Jun 2026
This hotel looks good on the surface but is very unkept and dirty. I complained about the 4th floor carpets being unvacuumed and full of visible surface dirt , however nothing changed for 4 days and the passages smelled badly of dust and odours. When I arrived , they told me that our room would not be cleaned for the duration of our stay, even though we were there for 3 nights and 4 days!!! But that we will receive fresh towels if we leave them on the floor in the bathroom area- well this never happened either. I would not recommend this hotel to anyone with dust allergies or for guests that expect a daily room cleaning. I vitiated Pragues many times but will not return to this hotel that was booked on Love Holidays.
User:Nomad673217
Trip type: Solo travel
Disappointing
08 Jun 2026
I’m disappointed after arriving here. The sauna and hot tub are NOT included but rather are part of the massage place. Entry is costly. I booked a room with a king and sofa but instead got rock hard doubles. There is no housekeeping, and despite being booked here for 2weeks they charge if you use up the 4 (!) coffee pods provided, and for dishwasher detergent.
User:15moragm
Trip type: Couples
Pleasant hotel
13 Mar 2026
The hotel was lovely and quiet .Staff were pleasant Good choice for breakfast . Only criticism was the lack of house keeping . Although we were told at reception the room is cleaned everyday the bed wasn't made and our used coffee cup was still there after our 3 nights stay and the bins weren't emptied . Norbert Varačka, Guest Services / Front Office at Mamaison Residence Downtown Prague, responded to this review Dear Morag M,Thank you for your kind words about our hotel and staff. I am pleased to hear that you enjoyed the peaceful atmosphere and breakfast selection. I sincerely apologize for the housekeeping oversight during your stay. While we strive to maintain high standards, it appears we fell short in this instance. Your feedback is invaluable in helping us improve our services.Best regards,Norbert Varačka - Front Office Manager
User:Kirsteen L
Trip type: Couples
Great Hotel
03 Mar 2026
Absolutely phenomenal hotel! We stayed 4 nights and it was one of the cleanest hotels I have ever stayed in. Staff were great and the rooms were an excellent size. Breakfast was really nice and there was plenty to choose from. Perfect location and just a short walk to the main square. Would definitely recommend and stay again. Cecília Pačutová, Guest Services / Front Office at Mamaison Residence Downtown Prague, responded to this review Dear Kirsteen L,Thank you for your wonderful feedback regarding your recent stay with us at Mamaison Residence Downtown Prague. We are delighted to hear that you found our hotel to be exceptionally clean, enjoyed our breakfast selection, and appreciated the spacious rooms and our team's service. It is gratifying to know that our location met your expectations as well. We look forward to welcoming you back on your next visit.Cecília Pačutová - Front office manager