Mercure Ostrava Center

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72+ photos

Mercure Ostrava Center

Name: Mercure Ostrava Center
Address: Ceskobratrska 18-1742, Ostrava, czech-republic
Telephone: 353818882077
Rating: 4.6

ostrava, czech republic

About Mercure Ostrava Center

location

Located in Ostrava, this hotel is ideal for those in need of an adults-only holiday.

facility

The hotel has 2 lifts and features 139 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a hammam and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Mercure Ostrava Center

Facilities (15)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (10)

ShowerBathtubHairdryerMinibarFridgeSafeTVRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

SaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Ostrava, Czech Republic

Ceskobratrska 18-1742

Check-in from 2:00 PM · Check-out by 12:00 PM

Ostrava, Czech Republic

Ceskobratrska 18-1742

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

620 reviews

Value
Rooms
Cleanliness
Service

Excellent408
Very Good171
Average23
Poor10
Terrible8

Recent Reviews: 620

User: Peter_Julie
Trip type: Couples
Central
06 Jun 2025
A nothing special hotel. Very large hotel with our room right at the back through 2 doors to reach the room. The wifi was excellent. The area was quiet of a night. It was close to most things in the city with plenty of restaurants within a 10 minute walk.A nothing special hotel. Very large hotel with our room right at the back through 2 doors to reach the room. The wifi was excellent. The area was quiet of a night. It was close to most things in the city with plenty of restaurants within a 10 minute walk.
User: Maukyt
Trip type: Couples
Very pleasant staff in the restaurant :)
28 May 2025
We stayed at this hotel for 3 nights. We had booked a suite.As a very pleasant surprise came staff at the breakfast and dinner time in the restaurant. Very friendly, attentive and helpful . Also big compliment to chefs as food we had for dinner was not short of fine dining experience :)Room was fine. Beds were not bad but not the best either. It was very hot in the room as it was hot outside alrea… We stayed at this hotel for 3 nights. We had booked a suite.As a very pleasant surprise came staff at the breakfast and dinner time in the restaurant. Very friendly, attentive and helpful . Also big compliment to chefs as food we had for dinner was not short o…
User: david z
Trip type: Business
Simple but nice hotel
14 Mar 2025
Well located with parking and in the center. Easy to walk around to center. Nice room with a little outdated bathroom. Decent lobby bar with good Czech beer. Breakfast could be better with a wider choice. Overall good service and price-wise is ok.Well located with parking and in the center. Easy to walk around to center. Nice room with a little outdated bathroom. Decent lobby bar with good Czech beer. Breakfast could be better with a wider choice. Overall good service and price-wise is ok.
User: b037
Trip type: Solo travel
Very nice stay
28 Aug 2024
Due to my club status I got an upgrade and it was very welcome due to the comfort that was provided alongside it. The room was excellent and large, with a microwave and small kitchen area. The bed was comfortable and the bathroom was adequate. The premium lounge that I had access to was something I wish I had gone to earlier in my stay as it was very generously stocked with refreshments. The resta… Due to my club status I got an upgrade and it was very welcome due to the comfort that was provided alongside it. The room was excellent and large, with a microwave and small kitchen area. The bed was comfortable and the bathroom was adequate. The premium loun…
User: jojo_globetrotter
Trip type: Couples
Fine hotel but I wouldn't rave about it
16 Feb 2024
This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having to sit up and watch the telly. Please provide your guests with 2 pillows each. What let this hotel the… This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the b…

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