Heluan

The hotel is located in the heart of the spa area of Karlovy Vary, opposite the town’s famous Castle Colonnade and about 100 m from the Spring Colonnade and Market Colonnade. The bus station can be found some 500 m away whilst restaurants and shops are just around 100 m from the hotel.

The hotel has 15 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus.

Central heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a spa, a sauna, massage treatments and hiking.

The dining area includes a non-smoking restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.