Melia Santiago de Cuba

81 +PHOTOS

83+ photos

Melia Santiago de Cuba

Name: Melia Santiago de Cuba
Address: De Las Américas Y Calle M, Santiago of Cuba, cuba
Telephone: 353818882077
Rating: 4.3

santiago of cuba, cuba

About Melia Santiago de Cuba

location

This hotel affords a convenient location near the historic quarter of the city, in one of the most elegant areas of Santiago de Cuba where travellers may explore the winding colonial streets or savour Santiago’s world-famous rum and cigars whilst listening to traditional Cuban music. Lying on lively Avenida de las Américas, the hotel is a mere 100 m from the Che Guavara monument, about 1 km from the international hospital and approximately 1.5 km from Heredia theatre and the Plaza de la Revolución. It is 2 km to the historic centre where an array of shops to be found, and Antonio Maceo airport is some 7 km away. Santiago de Cuba is the second largest city in the country and offers a great deal of Caribbean flair. Two features distinguish it from other locations: the warm, hospitable, fun-loving people and the rich cultural and historical heritage coupled with the bay’d majestic beauty, being surrounded by mountains.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, a laundry service, a page service and a hotel doctor. The business centre is on hand for guests' business requirements and provides a projector.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite/cable channels and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a whirlpool bath and a bidet. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym and a sauna. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily. Vegetarian dishes, children's meals, organic food and vegan food can be prepared on request.

Amenities at Melia Santiago de Cuba

Facilities (8)

Air conditioning24-hour receptionCurrency ExchangeConference RoomPlaygroundPetsElevator/ LiftNewspaper

Beauty and Spa (1)

Massage

Meals (4)

Breakfast BuffetBarCafeRestaurant

Room Facilities (1)

Toiletries

Sport/Entertainment (2)

Swimming PoolSauna

Location

Santiago de Cuba, Santiago of Cuba, Cuba

De Las Américas Y Calle M

Check-in from 16:00:00 · Check-out by 12:00:00

Santiago de Cuba, Santiago of Cuba, Cuba

De Las Américas Y Calle M

Check-in from 16:00:00 · Check-out by 12:00:00

User Rating & Reviews

4.3

Very Good

2309 reviews

Value
Rooms
Cleanliness
Service

Excellent1235
Very Good743
Average219
Poor62
Terrible50

Recent Reviews: 2309

User: Norge H
Trip type: Friends getaway
Great Experience
06 Feb 2026
It was a wonderful and unique experience. I want to congratulate Zulema Manzanares for the marvelous service. It's a place I would recommend to my friends and family.It was a wonderful and unique experience. I want to congratulate Zulema Manzanares for the marvelous service. It's a place I would recommend to my friends and family.
User: chadi s
Trip type: Solo travel
Great stay at Melia Santiago de Cuba
02 Feb 2026
Great stay at the Melia Hotel in Santiago de Cuba! Comfortable safe and the team was super helpful especially Fernando at the reception - he went beyond the call of duty to explain things and provide helpful information and tips about the city and the sites! I highly appreciated his assistance! Keep up the great work Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, res… Great stay at the Melia Hotel in Santiago de Cuba! Comfortable safe and the team was super helpful especially Fernando at the reception - he went beyond the call of duty to explain things and provide helpful information and tips about the city and the sites! I…
User: Bryant T
Trip type: Solo travel
thanks for everything
31 Jan 2026
I want to thank the wonderful Melia Santiago hotel for their attention and warm welcome. Special thanks to Leticia Odris and Brayan in the lobby bar for their excellent service. Thank you so much, and keep up the good work! I hope to return soon. Kisses.Traducción en vivo Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, responded to this review Dear guest bryantt481T… I want to thank the wonderful Melia Santiago hotel for their attention and warm welcome. Special thanks to Leticia Odris and Brayan in the lobby bar for their excellent service. Thank you so much, and keep up the good work! I hope to return soon. Kisses.Traduc…
User: Imre G
Trip type: Friends getaway
A review
28 Jan 2026
Staff is very friendly, curious maintanance is great and the lobby bar are very good too Susana from Front desk is an outstanding recepcionist Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, responded to this review Dear guest Escape65451Thanks for yours comments is a placer for us know that the services was excelent greetingsStaff is very friendly, curious maintanance is great and the lobby bar are very good too Susana from Front desk is an outstanding recepcionist Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, responded to this review Dear guest E…
User: Tguer
Trip type: Solo travel
Friendly staff
12 Jan 2026
The Hotel is fairly good , check in when smoothly thankfully for Susana at the Front Desk who is very helpful and professional Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, responded to this review Dear guest TguerThanks for your comments is a place for us to have your visit in our hotel. I hope to see you again for continuing doing a quality servicesThe Hotel is fairly good , check in when smoothly thankfully for Susana at the Front Desk who is very helpful and professional Leticia Aguilera, Guest Services / Front Office at Melia Santiago de Cuba, responded to this review Dear guest TguerThanks for y…

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