Hotel Santa Isabel

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11+ photos

Hotel Santa Isabel

Name: Hotel Santa Isabel
Address: Baratillo, Havana, Havana, cuba
Telephone: 353818882077
Rating: 3.6

havana, cuba

About Hotel Santa Isabel

location

This boutique hotel is situated in the very heart of Old Havana’s historical centre, within a short distance of Arms Square where the village of San Cristóbal was founded. The Terminal de Ferrocarriles de la Habana (railway station) is around 2 km away and it is approximately 5 km to El Templete whilst Viazul bus station is some 8 km from the hotel. The Castillo de la real Fuerza is 10 km away and it is about 15 km further to the Playas del Este where guests may kick back and relax.

facility

The hotel was built in 1867. 9 junior suites, suites and 27 double rooms are located on 3 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Other services include a babysitting service, a childcare service, a car hire service, room service (for a fee) and a laundry service.

rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a spa and a solarium. Children are well looked after in the kids' club.

meals

Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast and half board. A continental breakfast ensures a great start to the day. At lunch and dinner, guests choose their favourite dishes à la carte. A set menu can be ordered for lunch.

Amenities at Hotel Santa Isabel

Facilities (13)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServicePetsElevator/ LiftLaundryNewspaperParkingWifi

Beauty and Spa (1)

Spa

Common Area (1)

Sun Deck

General Services (1)

Wheelchair

Meals (3)

BarCafeRestaurant

Room Facilities (2)

Room serviceToiletries

Location

La Habana Vieja, Havana, Cuba

Baratillo, Havana

Nearest beach15m

What's nearby

Train Station2m
Bus Station8m
Nearest beach15m
Golf Course150m

Check-in from 16:00:00 · Check-out by 11:00:00

La Habana Vieja, Havana, Cuba

Baratillo, Havana

Nearest beach15m

What's nearby

Train Station2m
Bus Station8m
Nearest beach15m
Golf Course150m

Check-in from 16:00:00 · Check-out by 11:00:00

User Rating & Reviews

3.6

Good

572 reviews

Value
Rooms
Cleanliness
Service

Excellent144
Very Good206
Average103
Poor63
Terrible56

Recent Reviews: 572

User: Roger N
Trip type: Solo travel
Marvellous
01 Jan 2026
The Hotel is a Palace in the best location. The whole team is very kindly and provides best service. I have passed a wonderfull stay in La Habana Vieja. Community Manager Hoteles Habaguanex, Atención al cliente/recepción at Hotel Santa Isabel, responded to this review Mr. Rogern, it was a pleasure having you at our hotel. Your feedback helps us continue to improve. We are grateful that you hi… The Hotel is a Palace in the best location. The whole team is very kindly and provides best service. I have passed a wonderfull stay in La Habana Vieja. Community Manager Hoteles Habaguanex, Atención al cliente/recepción at Hotel Santa Isabel, responded to…
User: Sunshine568437
Trip type: Friends getaway
Run don’t walk to stay at this hotel
26 Jul 2025
Oh my God, what a historic masterpiece to stay in a little rundown like all good ancient buildings. We have a good luck to meet the family that used to own this hotel as their family home. If you want romance tradition, and the real Havana experience I could not recommend a better place to go. I’ve been going there for 20 years. I recommend getting a room with a view of the square and a little bal… Oh my God, what a historic masterpiece to stay in a little rundown like all good ancient buildings. We have a good luck to meet the family that used to own this hotel as their family home. If you want romance tradition, and the real Havana experience I could n…
User: Da_RealPrimaDonna
Trip type: Solo travel
Solo Trip
11 Jul 2025
This was a solo trip to explore the culture with the people of Cuba. My stay at the hotel was amazing! The staff were more than accommodating. The room was exceptional. The ability to walk around the area was priceless. I would definitely recommend.This was a solo trip to explore the culture with the people of Cuba. My stay at the hotel was amazing! The staff were more than accommodating. The room was exceptional. The ability to walk around the area was priceless. I would definitely recommend.
User: Priscilla V
Trip type: Family
BAD OPTION
27 Dec 2024
Good Localization and room for the plus categoria …but only this. NO hot water for shower, NO elevator and service for luggage. Super Bad breakfast.Never recommend ! Bad experience for vacation … you can find other good options with a good or the same price. Community Manager Hoteles Habaguanex, Atención al cliente/recepción at Hotel Santa Isabel, responded to this review Dear Priscila, we ap… Good Localization and room for the plus categoria …but only this. NO hot water for shower, NO elevator and service for luggage. Super Bad breakfast.Never recommend ! Bad experience for vacation … you can find other good options with a good or the same price.…
User: Fearless52153948233
Trip type: Family
Most Beautiful Historic Hotel in the Heart of Old Havana!
13 Nov 2024
We traveled to Havana in August, myself and my daughter, after I had stayed here 10 years ago, and we were delighted to arrive again at this marvelous hotel! Everything about it is magical aura, super comfortable beds, cool ac and Wi-fi and glamorous, historical design. Special thanks to the Breakfast staff Daniela, the maids Iris and Melany, and the very kind and helpful night security guard who… We traveled to Havana in August, myself and my daughter, after I had stayed here 10 years ago, and we were delighted to arrive again at this marvelous hotel! Everything about it is magical aura, super comfortable beds, cool ac and Wi-fi and glamorous, historic…

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