




39 +PHOTOS



41+ photos
This hotel warmly welcomes guests in Rijeka.

Dolac 4
Check-in from 2:00 PM · Check-out by 11:00 AM

Dolac 4
Check-in from 2:00 PM · Check-out by 11:00 AM
Good
295 reviewsUser: Tomislav D
Trip type: Friends getaway
Very inflexible
We booked a hotel but could not have reached in time so cancelled a booking in good time. However hotel didnt want to hear about not charging us, and charged us full amount, which is very dissapointing considering we never used it. Grand Hotel Bonavia Team, Guest Services / Front Office at Grand Hotel Bonavia, responded to this review Dear Tomislav,Thank you for sharing your experience. We’re… We booked a hotel but could not have reached in time so cancelled a booking in good time. However hotel didnt want to hear about not charging us, and charged us full amount, which is very dissapointing considering we never used it. Grand Hotel Bonavia Team,…
User: Reslysten54
The modern "rock" of a building stands out in stark contrast to its architectural environment. But the interior is tasteful, and the location is convenient with easy access to restaurants, shopping, and the harbor.The receptionist went out of his way to be informative. Unfortunately, part of the information was that the hotel has very limited parking spaces, uses an external parking garage also, b… The modern "rock" of a building stands out in stark contrast to its architectural environment. But the interior is tasteful, and the location is convenient with easy access to restaurants, shopping, and the harbor.The receptionist went out of his way to be inf…
User: Ann C
Trip type: Solo travel
Grand Hotel Bonavia
I had a disappointing stay – poor customer service and uncomfortable experience.While there were a few positives, they were heavily outweighed by the numerous issues I encountered.Customer Service:The most concerning aspect of my stay was the lack of professional and helpful customer service. Despite asking, the staff refused to connect me with a manager. Their attitude throughout was dismissive a… I had a disappointing stay – poor customer service and uncomfortable experience.While there were a few positives, they were heavily outweighed by the numerous issues I encountered.Customer Service:The most concerning aspect of my stay was the lack of professio…
User: sapunosapuna
Trip type: Business
Really good hotel, will be back again
This hotel was an interesting experience. The rooms are tidy. They look a bit older, but they are very nice. The bathrooms are clean. The service is fantastic. You really feel welcome. And the breakfast is perfect. The parking is nice and safe, and the hotel's location is perfect. Grand Hotel Bonavia , Other at Grand Hotel Bonavia, responded to this review Dear Sapunosapuna,Thank you for your… This hotel was an interesting experience. The rooms are tidy. They look a bit older, but they are very nice. The bathrooms are clean. The service is fantastic. You really feel welcome. And the breakfast is perfect. The parking is nice and safe, and the hotel's…
User: MarcS4610
Trip type: Solo travel
Service and a smile are an optional extra but rudeness is offered free of charge by the front of house team
One of the worst hotels with worst the front-of-house staff I have experienced.They were rude, disrespectful, and distrustful and it was clear that a guest checking in interfered with their social chat and was therefore not welcome.The hotel is a Grande Ole Dame but multiplugs should be easily reachable by the desk would be great. The room was spacious and clean.The (un) welcoming front office tea… One of the worst hotels with worst the front-of-house staff I have experienced.They were rude, disrespectful, and distrustful and it was clear that a guest checking in interfered with their social chat and was therefore not welcome.The hotel is a Grande Ole Da…
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