InterContinental Costa Rica at Multiplaza Mall



143+ photos
The hotel is ideally located in San Jose, within the exclusive residential area of Escazu, across from the Multi Plaza Shopping and Entertainment Centre. It is just 8 km away from the centre of San José. San José is a fun place, where every modern luxury is available in a tropical environment. Guests will find links to the public transport network only 500 m from the hotel.
Guests have a choice of 14 junior suites, 17 suites, 254 single rooms and 118 double rooms located in a 5-storey main building and an 8-storey auxiliary building. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A business centre with fax machine and projector is available.
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. An entertainment programme and live music round out the entertainment options.
Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals. In addition, picnics and snacks are available. Alcoholic beverages are available.

In Front Of Multiplaza Shopping Center
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1819 reviewsUser: NorthStar19659319222
Trip type: Couples
Wonderful
Had one night here after flying in from the U.S. before departing for a week of activities. The staff were incredibly professional, courteous and efficient. We did not use many of the amenities, but enjoyed sitting in the loungers near the pool. We had a club…
User: janpesk
Trip type: Business
Disappointing stay—doesn’t feel like 5 stars anymore
The hotel is starting to look old and really doesn't feel like a 5-star property anymore. The walls are paper-thin; I could hear everything happening in the next room with total clarity. They also didn't provide any bar soap, which is a major pet peeve of mine…
User: Rich K
Trip type: Couples
Worst IHG Experience in my Life
Literally, the worst IHG experience of my life. I have been a loyal Spire Elite member for over 20 years. I am an international attorney and have stayed in IHG hotels in the US and all of over the world and I can assure you that I have better billable things t…
User: Mmdmb
Trip type: Family
Pool no longer heated
We went to this hotel as a family as they have a heated pool. Well, turns out they dont heat it anymore so we are very disappointed. When we asked in the reception we got some vague answers regarding it and that it is heated in 3 stages. The big lower pool tha…
User: SALOSAN
Trip type: Family
Great stop over hotel
Spent one night chilling out after a long-haul flight from Europe and before a long drive to Guanacaste province. This hotel is a perfect stop-over place ; good restaurant area and breakfast room, bedrooms are good enough and the gym area is great, overlooking…