Hilton Garden Inn San Jose La Sabana



83+ photos
This hotel is located in San José.

Boulevard de Rohrmoser, La Sabana
Check-in from 3:00 PM · Check-out by 12:00 PM

Boulevard de Rohrmoser, La Sabana
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
1119 reviewsUser: MarianneA360
Trip type: Business
Air conditioning turns off at night
The air conditioning is programmed to turn off at night despite it sounding like it’s running. Only the fan is running, not the compressor. Management cannot and will not do anything about it. Unless you enjoy sleeping in a room that is 20 degrees hotter than outside, avoid this place at all cost. The AC works fine during the day, but the system (not local thermostat) programming make the rooms a… The air conditioning is programmed to turn off at night despite it sounding like it’s running. Only the fan is running, not the compressor. Management cannot and will not do anything about it. Unless you enjoy sleeping in a room that is 20 degrees hotter than…
User: Paradise40367505773
Trip type: Family
Extremely Bias Behavior
My nephew stayed there while on a soccer competition. The service was decent until two days before his team was scheduled for a match against Costa Rica; the service changed significantly from decent to horrible. The staff no longer wanted to feed his team, and the team basically had to beg to be fed. In addition, the hotel began providing lots of dessert instead of the regular nutritious meals th… My nephew stayed there while on a soccer competition. The service was decent until two days before his team was scheduled for a match against Costa Rica; the service changed significantly from decent to horrible. The staff no longer wanted to feed his team, an…
User: 501kacperw
Trip type: Family
Worst hotel experience in Costa Rica, stay clear.
Worst hotel experience in Costa Rica, and we’ve visited many. We booked via Booking a room for 2 adults and 2 children, we arrived after a terribly long drive in heavy traffic, only to find that the room we got had 2 queen beds, definitely not for 4 people. I’ve gone to the front desk to ask for a room with larger beds or to add another room , it was not possible because the hotel was fullly booke… Worst hotel experience in Costa Rica, and we’ve visited many. We booked via Booking a room for 2 adults and 2 children, we arrived after a terribly long drive in heavy traffic, only to find that the room we got had 2 queen beds, definitely not for 4 people. I’…
User: GeoPosi
Trip type: Couples
Good overnight hotel
Good place for a tour group transition to a longer stay in Costa Rica. Staff friendly, rooms clean and comfortable, but carpet could use an update. Fresh linens and coffee in room. Convenient to local restaurants within walking distance. Not much of a pool. Weight room nice. Bar was ok. Breakfast was good. Good security. Michael Delgado, Owner at Hilton Garden Inn San Jose La Sabana, responded… Good place for a tour group transition to a longer stay in Costa Rica. Staff friendly, rooms clean and comfortable, but carpet could use an update. Fresh linens and coffee in room. Convenient to local restaurants within walking distance. Not much of a pool. We…
User: Michelle L
Trip type: Business
Terrible highly not recommendable
Worst experience ever staff was inattentive No wi-Fi accessibility DO NOT RECOMMEND!!!Management did nothing whatsoever to handle our issues Michael Delgado, Owner at Hilton Garden Inn San Jose La Sabana, responded to this review Greetings from Hilton Garden Inn La Sabana On behalf of Hilton Garden Inn La Sabana I want to offer you my sincere apologies for the inconvenience during your stay.… Worst experience ever staff was inattentive No wi-Fi accessibility DO NOT RECOMMEND!!!Management did nothing whatsoever to handle our issues Michael Delgado, Owner at Hilton Garden Inn San Jose La Sabana, responded to this review Greetings from Hilton Gar…
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