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Cristal Ballena Boutique Hotel & Spa

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Cristal Ballena Boutique Hotel & Spa

locationUvita, Pacific South Coast

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About  Cristal Ballena Boutique Hotel & SpaAbout Cristal Ballena Boutique Hotel & Spa

Location

This hotel is located on a hill between the sea and the rainforest-covered mountains and affords a dreamlike view of the sea and the outlaying rocky islands. The beach hotel lies in Playa Ballena directly next to Ballena Marine National Park. With the Costanera Sur motorway, Domincical is 25 km south of the hotel and Uvita is 7 km from the hotel. The tourist centre and the wonderful sandy beach are a 20-minute drive away, whilst the centre is 40 min away by car.

Facility

Guests can enjoy the pleasant ambience of one of the 15 junior suites, 3 suites and 18 double rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Water sports on offer include snorkelling or, for a fee, canoeing and diving. Sport and leisure facilities at the resort include a gym, billiards and darts. There is a wellness area with a spa, a sauna and hydrotherapy treatments and, for an additional fee, a steam bath, a spa and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. The resort offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals, vegetarian dishes and children's meals. In addition, special catering options, picnics and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Cristal Ballena Boutique Hotel & Spa Amenities at Cristal Ballena Boutique Hotel & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      Packaged meals

    • -

      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Darts

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      Diving

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      Gym

    • -

      Horse Riding

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Tourist Centre

0 m

Restaurants

50 m

Beach

500 m

Park

500 m

Sea

500 m

City Centre

7 km

Tourist Centre

7 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

283

Very Good

120

Average

29

Poor

12

Terrible

3

Recent Reviews: 447

  • User:Beth_sage

    Trip type: Friends getaway

    Beautiful and relaxing

    rating10 Mar 2026

    I had a spacious room with a wonderful view from the large balcony. The AC in the room was fabulous - and I like to sleep in a cool room. The pool was a bit warm for me but a nice area to relax in with service available from the bar. The service overall was very good - both in the restaurant and at reception. My first dinner was very salty and so I asked for low salt for the next two nights and the food was delicious. There are places to explore on the grounds with very nicely done walking trails. Overall this is a very welcoming and beautiful place to stay. Guest Services, Atención al cliente/recepción at Cristal Ballena Boutique Hotel & Spa, responded to this review Thank you very much for your lovely review. We’re delighted to hear that you enjoyed your spacious room, the beautiful views, and the comfort of a cool night’s sleep.It’s also wonderful to know that our team took good care of you and that we were able to accommodate your dining preferences to ensure a more enjoyable experience.We appreciate your feedback regarding the pool temperature and are glad you were still able to relax and enjoy the surroundings, including our walking trails.We hope to have the pleasure of welcoming you back again soon.
  • User:Suzanne H

    Trip type: Couples

    A worthwhile detour

    rating08 Mar 2026

    We swam at the pool which was exceptionally large and ate dinner at their restaurant. The dinner of a tropical salad and fish with shrimps were very tasty; the service was excellent and although a little out of the way, the restaurant was worth the trip. Guest Services, Atención al cliente/recepción at Cristal Ballena Boutique Hotel & Spa, responded to this review Thank you for your kind review. We’re delighted to hear that you enjoyed our pool, dining experience, and the attentive service from our team.It’s wonderful to know that the journey to visit us was worthwhile and that your meal made the experience even more special.We hope to welcome you again soon for another relaxing and delicious visit.
  • User:shaunsouthern

    Trip type: Couples

    Interesting overnight stop

    rating02 Mar 2026

    We stayed overnight as we had an early snorkelling trip. A big room, a bit "70's" but clean with a balcony and a view over the pool and out to the forest and the sea. Evening meal was very good but we had to go before breakfast and our "box to go" consisted of two thin sandwiches (one of them the thinnest spread of jam possible) and a biscuit. Staff excellent, parked right by reception. Lots of huge grasshoppers for company. Would not be surprised if White Lotus series 4 was based here... Guest Services, Atención al cliente/recepción at Cristal Ballena Boutique Hotel & Spa, responded to this review Thank you for sharing your experience with us. We’re glad to hear you enjoyed the spacious room, beautiful views, and your evening meal, as well as the attentive service from our team.We appreciate your feedback regarding the breakfast box and will certainly take it into account as we look to improve this option for guests with early departures.And yes—our lush surroundings do come with some lively local “residents” from time to time! We’re happy to know they added a memorable touch to your stay.We hope to welcome you again in the future, perhaps for a longer visit to fully enjoy all that Cristal Ballena has to offer.
  • User:SafetyPro-VA

    Trip type: Couples

    Wonderful, Magical, Birders Paradise

    rating11 Jan 2026

    Wow. Loved this place. We just spent 6 nights here. Don't be put off by the short dirt road and very steep driveway to get to the property - everything worth seeing in Costa Rica seems to be down a dirt road and up a steep incline :). The property is immaculate. Grounds are beautiful. I am a birder, so being up early in the morning, just sitting outside our room was magical - toucans, oropendolas (nesting on the property), chachalacas, lots of flycatchers, tanagers, woodpeckers, heard an owl one evening when coming back from the parking lot after dinner. I added a bunch of birdies to my life list! There is an agouti walking around in the afternoons. And a very friendly black cat in the restaurant (but also hung out with us on our patio (room 20) one afternoon. Ocean view is fantastic, as are the sunsets. Very large pool. A great group of guests - I heard Italian, French, German, of course Spanish, during our stay. The staff - all great. Waiters, front desk, lots of maintenance people and groundskeepers to keep the place looking and running well. Breakfast - a nice selection Lunch/dinner - great menu, lots of options. The burgers are great, the tropical salad is amazing. Specials at dinner every day. Thanks to Andreas and Angelika who have carried on the tradition of their parents to create a warm and welcoming atmosphere. Guest Services, Atención al cliente/recepción at Cristal Ballena Boutique Hotel & Spa, responded to this review Thank you so much for your wonderful review and for sharing your experience at Cristal Ballena.We’re delighted that you enjoyed the natural setting, ocean views, and especially the birdlife—it’s always a joy to hear from fellow birders discovering just how special this area is. Your kind words about the grounds, the food, and our team truly mean a lot to us.A special thank you as well for acknowledging Andreas and Angelika. We’re proud to continue the warm, welcoming spirit that defines Cristal Ballena. We hope to welcome you back again for more magical mornings and sunsets.
  • User:Cindy B

    Trip type: Couples

    Perfect Getaway with Comfort, Fun, and Great Hospitality

    rating01 Jul 2025

    We had a fantastic stay! The room was spacious, clean, and featured a large balcony with breathtaking views. The bed was very comfortable, and we had everything we needed right in the room.One of the highlights was the giant heated pool, which we were lucky to have all to ourselves, a true luxury! The kitchen staff was especially friendly and welcoming, making us feel right at home throughout our stay. In the evening, we had a great time playing billiards and darts at the restaurant, it was a lot of fun!Cristal Ballena exceeded our expectations in every way — highly recommended for anyone visiting Uvita! We'll be back. Guest Services, Atención al cliente/recepción at Cristal Ballena Boutique Hotel & Spa, responded to this review Thank you so much for your kind words and for sharing your experience with us!We’re thrilled to hear that your stay at Cristal Ballena was everything you hoped for—and more. It’s wonderful to know that you enjoyed the spacious room, the stunning views from the balcony, and the comfort that made you feel right at home.The heated pool is indeed a guest favorite, and we’re so glad you had the chance to enjoy it in such a peaceful way. We're especially proud of our kitchen team and will make sure to pass along your compliments—they’ll be delighted to hear they helped make your stay even more special.We’re also happy you took full advantage of the fun evening activities at the restaurant. It’s those little moments of joy—like a game of billiards or darts—that help create great memories.Thank you again for your recommendation. We can’t wait to welcome you back on your next visit to Uvita!

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