Hotel Heliconia

69 +PHOTOS

71+ photos

Hotel Heliconia

Name: Hotel Heliconia
Address: Cerro plano, Monteverde, costa-rica
Telephone: 353818882077
Rating: 3.5

monteverde, costa rica

About Hotel Heliconia

location

The hotel is located in Monteverde in the region of Puntarenas, one of the few places in the world, where the famous "Bosques Nubosos", forests cloaked in cloud, still remain. It is home to a host of rare species of bird such as quetzals and campanas, as well a many other rare types of animals.

facility

Guests have a choice of 51 rooms, including 26 junior suites and 19 double rooms, located in a 2-storey main building and 5 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Some rooms include a balcony. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the complex, including horse riding, a spa, a sauna, massage treatments and hiking.

meals

Dining facilities include a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. Catering options include bed and breakfast and half board. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals.

Amenities at Hotel Heliconia

Facilities (10)

Currency ExchangeInternet accessRoom ServiceLaundry ServicePetsIroning servicesLaundrySmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Common Area (3)

Game RoomReceptionSun Deck

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (1)

Room service

Transfers (1)

Airport Transfers

Location

Monteverde, Costa Rica

Cerro plano

Nearest airport145km

What's nearby

Nearest airport145km

Check-in from 3:00 PM · Check-out by 12:00 PM

Monteverde, Costa Rica

Cerro plano

Nearest airport145km

What's nearby

Nearest airport145km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.5

Good

667 reviews

Value
Rooms
Cleanliness
Service

Excellent187
Very Good146
Average181
Poor92
Terrible61

Recent Reviews: 667

User: ethiraju
Trip type: Couples
Best bang for your buck
20 Apr 2026
Location, cleanliness, food and the staff was excellent Neurobrand, Marketing at Hotel Heliconia, responded to this review It is awesome to hear that the location, food, cleanliness, and our team all hit the spot for you perfectly. No complications, just a great stay.Come back anytime you need another solid getaway!Location, cleanliness, food and the staff was excellent Neurobrand, Marketing at Hotel Heliconia, responded to this review It is awesome to hear that the location, food, cleanliness, and our team all hit the spot for you perfectly. No complications, just…
User: Steve M
Trip type: Couples
Wonderful hotel
02 Feb 2026
Great hotel, staff is very accommodating and service is excellent. Esteven was possibly the best waiter we encountered while 10 days in Costa Rica. Neurobrand, Marketing at Hotel Heliconia, responded to this review Thank you so much for your wonderful review! We are honored to have been a part of your 10-day journey through Costa Rica.It makes us incredibly proud to hear that Esteven provided… Great hotel, staff is very accommodating and service is excellent. Esteven was possibly the best waiter we encountered while 10 days in Costa Rica. Neurobrand, Marketing at Hotel Heliconia, responded to this review Thank you so much for your wonderful rev…
User: Erick C
Trip type: Business
Heliconia Hotel and Restaurant
28 Jan 2026
The rooms are amazing. Food was great and Steven and Kemmay were awesome… I really recommend people to stay and eat there.The view from the rooms is out of this world, specially to watch the sunset Neurobrand, Marketing at Hotel Heliconia, responded to this review Thank you so much for your wonderful recommendation! We are thrilled to hear that you found our rooms amazing and enjoyed the food… The rooms are amazing. Food was great and Steven and Kemmay were awesome… I really recommend people to stay and eat there.The view from the rooms is out of this world, specially to watch the sunset Neurobrand, Marketing at Hotel Heliconia, responded to this…
User: Vacation24804900995
Trip type: Friends getaway
Excellent service. Good food and very kind staff
24 Jan 2026
Beautiful surroundings. Nice peaceful music as a background.Excellent serviceGood foodVery clean Nicely decoratedSpectacular view! Neurobrand, Marketing at Hotel Heliconia, responded to this review Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with us. It is great to know that you enjoyed our spectacular views and the beautiful s… Beautiful surroundings. Nice peaceful music as a background.Excellent serviceGood foodVery clean Nicely decoratedSpectacular view! Neurobrand, Marketing at Hotel Heliconia, responded to this review Thank you so much for your wonderful review! We are delig…
User: jocelynd62
Trip type: Family
Good for bird watching
21 Jan 2026
The hotel is on the side of a hill and has amazing views of the valley and a trail through the wooded area. There were many birds near to our rooms. The rooms were large but could do with a bit more attention to detail. In the bathroom there was no place to put your toiletries,we brought in the table from out side as a result. there is no grab rail, the hand towel rail is so close to the sink that… The hotel is on the side of a hill and has amazing views of the valley and a trail through the wooded area. There were many birds near to our rooms. The rooms were large but could do with a bit more attention to detail. In the bathroom there was no place to pu…

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy

What our customers say

Trustpilot