Santa Marta Marriott Resort Playa Dormida

Name: Santa Marta Marriott Resort Playa Dormida
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Santa Marta, colombia
Telephone: +44-204-505-9777
Rating: 4.3

Santa Marta, Santa Marta

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About Santa Marta Marriott Resort Playa Dormida

Location

This hotel warmly welcomes guests in Santa Marta.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Parasols on the terrace are also available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Santa Marta Marriott Resort Playa Dormida

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Gym
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Steam bath
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

174

Very Good

Average

Poor

Terrible

Recent Reviews: 254

User:Relaxlifetc
Trip type: Solo travel
It was the shower for me!!
28 Jun 2026
I absolutely love my stay here, although the language barrier was a bit challenging at times every staff member was incredibly warm, welcoming and eager to help. I only wish I had learned a little more Spanish before visiting.I stayed in Suite 529 and it was exceptional. The highlight was the amazing shower with direct access to the private patio, such a unique and luxurious feature.. I personally enjoy the planes flying over. This may be challenging for some because it can be quite noisy. However, I jumped up and ran out to the balcony to watch every plane pass by.Once again, I found myself not wanting to leave. This hotel made my stay in Columbia even more memorable and I can’t wait to returnI’m titanium, so my breakfast was included but it is definitely worth it if your not. Many options each morning and fruit selection was incredible. Because I was traveling solo I decided to have dinner at the hotel daily and I must say I was not disappointed in any of my selections. Everything was great!!!
User:amandajdale
Trip type: Couples
Amazing cocktails by Asley
06 Jun 2026
Amazing service and superb mixologist from Asley at Cayee Pool / Beach Bar. You must try the Cucuber Cooler and Aterdecer! Beautiful drinks, beautiful location and beautiful smile! Gracias ❤️
User:jimmyktown
Trip type: Family
Worse than terrible service
10 May 2026
The hotel installations and rooms are great. We had a suite with a sweeping view of the ocean. The HUGE problem is the lack of staff, especially at the restaurant. This means staff work really hard, but are unable to provide anywhere near decent (let along good) service. The problem is obviously at the level of management. Too bad, don't think I will come back. Lina María Calle, Guest Services / Front Office at Santa Marta Marriott Resort Playa Dormida, responded to this review Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed our facilities and that your suite and ocean view were highlights of your stay.We are truly sorry that the service experience at our restaurant did not meet your expectations. Your comments have been carefully reviewed and shared with our management team, as they help us identify opportunities for improvement and reinforce our commitment to delivering a more consistent and attentive service, especially during high-demand periods.We sincerely appreciate your visit and your honest perspective. We hope that in the future we may have the opportunity to welcome you back and provide an experience that fully reflects the service standards we strive to uphold.Kind regards,Johimer GarcíaFront Desk SupervisorSanta Marta Marriott Resort Playa Dormida
User:O1833GPvad
Trip type: Business
Superb Full Service Beach Resort - The Best Hotel in Santa Marta
20 Feb 2026
As Marriott Bonvoy Titanium Elite, we travel frequently and really know hotels. Marriott Santa Marta is consistently at the top of our worldwide travels.The entire resort always feels clean and fresh, very well maintained. The hotel provides the highest level in all departments, food & beverage, service, check-in, housekeeping and accommodations. Reception team is top notch, with a quick and friendly check-in. Meals are delicious, with fresh ingredients and impeccable presentation. Chefs and servers very friendly and attentive to any special requests. Relaxed setting combined with a beautiful beach and ocean view. Suggest the special events offered most Friday evenings at Cayeye Restaurant on the beach, with great dinner buffet, drinks and live entertainment all included. We recently hosted a large group through the event department that handles weddings and corporate events, all was excellent - event room set-up and layout, food delicious and desserts (wow!), very responsive personal service at every group table the entire evening. We enjoy the resort’s spacious pool area every day, with full service food and beverages, and use the well equipped gym (with ocean view) and relaxing spa. At every visit all of our interactions with staff and management really make a great experience. As frequent guests, we compliment the team members and highly recommend Santa Marta Marriott Resort Playa Dormida.
User:msp081
Trip type: Family
Nice place, far from Santa Marta center if you want to explore the city
12 Feb 2026
I went with my teenage daughter for 4 nights. The staff is very kind, they were lovely people. I had a great massage and the spa is not to be missed. Breakfast was excellent. We got upgraded to a suite which was a nice surprise. Unfortunately, our AC was not working on the last night, and no AC in the Caribbean is pretty uncomfortable. I had seen other reviews where this was the case. It's such a big issue in a hot climate I wonder why they haven't tried to resolve it yet. The pool is very nice, poolside service great. The beach is hit or miss. The hotel itself only has a sliver of room where they will let people sit. There are many people selling things (massages, necklaces, beer) and this is not something we are used to and I found it very taxing. I just want to sit and be left in peace and many of them were fairly pushy. Also take note, you are not near Santa Marta, it is about a 30 minute uber ride. I wish I had understood that better but we left a few nights to find more affordable restaurants with greater variety. The resort would be better off as an all-inclusive, and to add a restaurant or two to make it more convenient for people. All in all, a 3/5. I was hoping it would be a 4/5. If we get some compensation for our no AC night I'd call it a 3.5 out of 5! Lina María Calle, Guest Services / Front Office at Santa Marta Marriott Resort Playa Dormida, responded to this review Dear msp081Thank you for sharing your detailed review of your stay at Santa Marta Marriott Resort Playa Dormida. We're pleased to hear you enjoyed the kindness of the staff, the suite upgrade, the spa experience, and the excellent breakfast. It's also great to know you appreciated the pool and poolside service.We’re sorry to learn there were challenges during your stay, specifically with the AC on your last night, as well as your experience with the beach vendors and the resort’s dining and location concerns. Your feedback regarding these points is valuable, and we understand how they affected your overall experience.We appreciate the time you took to provide this feedback and acknowledge your thoughtful suggestions regarding dining options and the resort setup. Thank you for staying with us, and for sharing your perspective openly!