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Located in the Pozos Colorados, just minutes from the city and one of the most spectacular beaches of Santa Marta, the hotel is at the heart of the most important venues in the city.
English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa, a sauna, a hammam and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. A fortifying breakfast is served daily.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Newspaper kiosk
Pets
Playground
Restaurant(s)
Room Service
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Sport/Entertainment
Aerobics
Billiards/Snooker
Children's Pool
Gym
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Sun loungers
Sun terrace

Beach
1.4 km
Excellent
841
Very Good
336
Average
139
Poor
41
Terrible
41
Recent Reviews: 1398
User:Jessica C
Trip type: Couples
Beautiful place with friendly staff
26 Jun 2026
User:Delia F
Trip type: Business
Our stay was phenomenal. The food was amazing. The service from Mr. Wilson was great. My favorite was the sopa de marisc
26 Jun 2026
User:adrianacR2363EA
Trip type: Couples
I always come back!
26 Jun 2026
User:midnightcoder
Trip type: Family
Don’t waste your money at this hotel
26 Jun 2026
User:carolinacY8555OI
Trip type: Solo travel
Convention Center is great. Rooms need updated.
26 Jun 2026