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Samawi Hotel

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Samawi Hotel

locationSan Andres Island, San Andres

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About Samawi HotelAbout Samawi Hotel

Location

This hotel is located in San Andres Island, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

The beautiful ambience in some rooms is further enhanced by the sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Guests may securely store their valuables in a safe. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at Samawi Hotel Amenities at Samawi Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

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    Terrible

    1

    Recent Reviews: 1

    • User:Jafo19D

      Trip type: Couples

      Possibly the worst hotel I have ever been to

      rating19 Jan 2023

      We went here because we needed to extend our stay and the nearby Aquamare was sold out (great hotel by the way). Check I was at 3 but our room wasn’t ready. We left the bags with the reception desk and went to eat. Came back at 4:30 and the room still wasn’t ready so we asked for our bags while we waited and that’s when they asked for the claim ticket. We told them that they had not given us one and they said that it was impossible because they always did that. The outright told my wife that she was lying. Finally we went to look for the bags and guess what? No tickets were on our bags but not a single apology from them. When the room was finally ready they handed us the remote for the AC, the tv remote, room key and towel cards. Very sternly they informed us that during check out we had to return the items exactly the same. We asked for a second room key and they said no. We asked the reception lady to change a bill for us and you’d think that we had asked for a huge favor. The room was not nice and in disrepair. The hotel is only a few years old and the bathroom door looked like it had been chewed on by rats. Nice balcony is the only nice thing I can say about the room. The common areas were surprisingly nice. Breakfast was not spectacular but decent. My wife loved the banana cake/bread until she found a hair in it. Checkout was another way to show their incompetence. Since we had prepaid they said the bill was only for a meal that was charged to the room. When we informed them that we hadn’t ordered anything they said that was impossible because they had the check. We showed them that the signature wasn’t ours and that the name of that signature didn’t match either of our names. That should have been the end of the discussion but the guy said he had to talk to his manager. So instead of apologizing and letting us go on our way we had to wait while they unscrewed their own mistake. A cab driver told us that this hotel has a horrible reputation for service and that lots of people complain that they get charged for things they didn’t order. Stay the heck out of this hotel.

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