35 +PHOTOS
37+ photos
This hotel is located in San Andres Island, approximately 400 m from the beach.
Avenida Las Americas 1A-101
Check-in from 4:00 PM · Check-out by 12:00 PM
Avenida Las Americas 1A-101
Check-in from 4:00 PM · Check-out by 12:00 PM
Good
245 reviewsUser: luga75
Trip type: Couples
Its not the best option
The hotel is well located. The main highlight is the cleanliness of the rooms. The bed is comfortable, and the bathroom is fine, with hot water, although it is salty.Positive points: the staff is very helpful and explained the rules to us in detail.Negative points: a lot of mess on the ground floor, too much noise, a dirty pool, and loud music. Breakfast offers few options. The air conditioning in… The hotel is well located. The main highlight is the cleanliness of the rooms. The bed is comfortable, and the bathroom is fine, with hot water, although it is salty.Positive points: the staff is very helpful and explained the rules to us in detail.Negative po…
User: N5382NLjimw
Very Nice, Very clean, Great Staff
Expedia booked us into another hotel a week after it booked our tickets, so we were scrambling for a place. We were fortunate to find a room here. The breakfast was good, the staff wonderful. Only downside was that their WiFi connected, then tried to open a pop up to log on to the network. It could not figure out a MacBook, so I was reduced to my phone. Would returnExpedia booked us into another hotel a week after it booked our tickets, so we were scrambling for a place. We were fortunate to find a room here. The breakfast was good, the staff wonderful. Only downside was that their WiFi connected, then tried to open a po…
User: ramonfraga
Trip type: Couples
The worst check in and breakfast experience in my life
The check in is at 16:00 with no exceptions (even with the rooms available). The front desk area was completed crowded at 16:00 with all the guest checking in at that day waiting. The front desk staff isn’t fast enough to accommodate everybody and guests start arguing with them. A complete mess!Breakfast: only starts at 07:30. Too late for a beach hotel and the tours usually starts at 08:00 in the… The check in is at 16:00 with no exceptions (even with the rooms available). The front desk area was completed crowded at 16:00 with all the guest checking in at that day waiting. The front desk staff isn’t fast enough to accommodate everybody and guests start…
User: MediPuggles
Bad price-quality ratio
1) Bad price-quality ratio. The hotel is really expensive, with the same amount you can enjoy a longer stay in a five-star hotel in Medellín.2) They did not clean the room properly. There was still dirt on the floor and the hair of someone on the pillow. They are also clumsy in this regard. One day they did not give us towels at all, and we had to ask 2 times in the reception to get one. Sometimes… 1) Bad price-quality ratio. The hotel is really expensive, with the same amount you can enjoy a longer stay in a five-star hotel in Medellín.2) They did not clean the room properly. There was still dirt on the floor and the hair of someone on the pillow. They…
User: McNyke
Had very low expectations. Hotel wasn't so bad.
I wasnt sure what to expect at Portobelo Plaza or even San Andres, given the mixed reviews. But overall, i didnt think the hotel was that bad. Much better than my low expectations.The room is definitely a 3 star quality, with basic accommodations. Staff was friendly. The location is good, because you are in the heart of Centro area and beach is 5 mins walk. I definitely recommend staying on this s… I wasnt sure what to expect at Portobelo Plaza or even San Andres, given the mixed reviews. But overall, i didnt think the hotel was that bad. Much better than my low expectations.The room is definitely a 3 star quality, with basic accommodations. Staff was fr…
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